Is AGL Energy down right now?
(latest update January 26, 2023)
AGL Energy Ltd is an Australian listed public company involved in both the generation and retailing of electricity and gas for residential and commercial use. Is it up or down? Is it down for me? Check the status or Report your issues below!
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AGL Energy Problem Reports
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Ravi Shrestha @ravisth7
Reported 2023-01-25 02:03:42
@AGLEnergy So how am I supposed to contact you guys to fix my incorrect invoice?? Do I wait until the amount is direct debited from my account? I tried calling today but no luck. Can’t you just ask one of your customer service to give me a call back? Why is this so hard???
Matt McKay @TheHonMacca
Reported 2023-01-23 02:55:11
@AGLEnergy When i got through I was told it was a state wide issue. For a communication company, you aren't doing a very good job at communicating... you have several ways to communicate that to all of your customers
Brett Worthington @Borttox
Reported 2023-01-23 02:43:58
@AGLEnergy, I have 2x questions
1: Why are your internet services in VIC still down?
2: As an energy provider, why are you dealing in telecommunications now?
Matt McKay @TheHonMacca
Reported 2023-01-23 01:52:00
@AGLEnergy @AGLEnergy I do, and I'm told by them to call 1800 001 038. But I do and the team there drive down their AHT by hanging up on me after sitting in a queue for 30 mins. What sort of business are you running ???
Peter O'Connell @peteocon
Reported 2023-01-23 01:41:14
@AGLEnergy I hope you can ***ist with an issue of no sms in or out of a new mobile account we set up. Multiple calls to the 131 number with wait times of an hour have been done with no resolution. Chat session still no reply. I can’t even get through to anyone to cancel my svc.
Bryan Lee @bprimetimel
Reported 2023-01-23 00:24:12
@AGLEnergy Why is your nbn service experiencing outage so often
Shanky @shashball
Reported 2023-01-22 20:48:48
@AGLEnergy trying to reach your customer support for last one hour for internet outage. Disappointed that you don’t even ask for a call back number.
What is the best way to reach you guys.
#agl #badservice
cage @mitcholas_cage
Reported 2023-01-22 19:37:56
@AGLEnergy Hi Damien and Gary. Can you finally fix our internet?
Matt McKay @TheHonMacca
Reported 2023-01-22 19:35:47
@AGLEnergy nbn outage again in Sunbury VIC. I've had several since joining you, none with Telstra in the 3years before that. If you're going to sell the product- get it right. 30min on hold to tech support, got hung up on. Still not working!!!!
Mark Skinner @MarkSki61330331
Reported 2023-01-22 17:25:51
@PeterCr58710847 @AGLEnergy Why? AGL has to abide by its supply contracts. If it fails in those contracts, that's where its liabilities are set out. However, if in the future, it decides not to take supply contracts, that's not AGL's problem. That's the outcome of privatisation.
V4Vendetta @Access_eel
Reported 2023-01-21 04:50:41
@AGLEnergy Good. Now fix the power price increases genius! There's NO NEED to double gas and electricity prices! It's a joke and a farce!
Amol Pradhan @amolpradhan
Reported 2023-01-15 19:16:36
@AGLEnergy can I request a call back regarding an issue with my internet bill? I've tried calling (can't get through to anyone) and also messaging online (where I get redirected to a "dedicated team" that doesn't message back). Been trying for over a week. Thanks.
Matt McKay @TheHonMacca
Reported 2023-01-14 17:24:56
@AGLEnergy I do, and I get no where.
Is there an issue with your billing that you should publish to us all at the moment?
💧MissAmy @Missamy231
Reported 2023-01-13 07:40:45
@erfbee*** @RedEnergyAU @AGLEnergy The supply charge is a rort, I can see our futures before us as we all transition, the usage costs go down and our supply charges go up & up & up.... 🤬
Fiona M Johnson @FionaMJohnson3
Reported 2023-01-13 01:44:32
@VultureCapital1 @erfbee*** @RedEnergyAU @AGLEnergy So what's your problem with me.
John Jack @MR_JOHN_EPIC
Reported 2023-01-10 15:15:28
Been going back and forth with @AGLEnergy on the online chat over an electricity bill invoice. What a headache. Also please fix your app as it hasn't been reflecting the proper amounts. Don't wanna be that guy. But sometimes you gotta be that guy 😴
SanFranAussie @SanFranAussie
Reported 2023-01-04 20:13:21
@AGLEnergy your website has been down for days, returning "Access Denied". Any ETA on fixing it? Accessing from overseas just in case you put a regional block on, but I think it's just busted for everyone.
Matt McKay @TheHonMacca
Reported 2022-12-31 03:00:48
@AGLEnergy why can't I access my telecommunications bill? The app says I owe you (which I should), but you're yet to issue the invoice
Old Man Emu @Brad59414697
Reported 2022-12-29 20:25:05
@AGLEnergy Problem is I never opted in.
Phantom girl @phantomgirl3
Reported 2022-12-28 04:21:19
@jen683 @keanfei47 @AGLEnergy Well,they are getting of gas. So it won't be a problem
JZ @zemlicoff
Reported 2022-12-18 23:06:07
@AGLEnergy 4 hours trying on ph, chat, email over 3 weeks, still literally zero response from AGL NBN on the expensive problem u have created for me. Is this what being an AGL customer means? Ombudsman next.
Hell bent @bucknhell
Reported 2022-12-16 22:36:48
@ARENA_aus @AGLEnergy @FotowatioRV @NEOEN_AU @originenergy So when coal and gas go down we have a happy hour of power
Here4aGander @darrenh42454391
Reported 2022-12-16 03:28:29
This here and his following tweet is evidence of the corporate espionage interference. It is not about the price, it's about bring them down to their knees. @AGLEnergy @SantosLtd @alintaenergy these corrupt politicians need to be taken to court & removed from their positions.
Victoria @GulhanRboga
Reported 2022-12-13 08:47:43
@mrjoeaston @AGLEnergy Markets have been turned upside-down by AppLife $ALDS. The stock continues to grow among those that love #StocksToBuy and it's a popular stock.
Sandra mynard @Mrsbackforfun
Reported 2022-12-11 22:57:24
@ASX_Punter @AlboMP @AGLEnergy We had panels 20 years ago started at about 13 from memory went down to 6. It’s what most don’t realise they vary the amount when it suits.
Camping_Guy @ASX_Punter
Reported 2022-12-11 21:31:21
@AlboMP Meanwhile @AGLEnergy just put my 12c FIT for my solar down to 5c.
Love that for me.
Melisa Burke 🖤💛❤️ 🏳️🌈🔥💧🌳🌏 @MelisaB39884862
Reported 2022-12-05 23:53:08
@BConn39 @strangerous10 @awed_ @AGLEnergy @originenergy 😂🤣 So sweet. 🤗 Just watch those energy prices come tumbling down. 😉 Any minute now.
sucmyleftone @sucmyleftone
Reported 2022-12-04 16:52:15
@AGLEnergy @glenpen60 @9NewsMelb @mattsmithson @ChrisKohler Didn’t need these programs before @AGLEnergy started shutting down real power stations in favour of subsidised renewables.
🏳️⚧️🏳️🌈🏳️⚧️Andréya🏳️🌈🏳️⚧️🏳️🌈 @andrejvisagie
Reported 2022-11-30 21:51:03
@AGLAustralia does anyone know if there is a power outage in Endeavor Hills VIC 3802 Dec 1 2022?
Wayne @Wayne10431401
Reported 2022-11-26 17:08:31
@AGLEnergy Brilliant thinking, world wide we have evidence of renewables being totally unable to apply sufficient reliable power, energy shortages throughout Europe, but SA will be different. Vic will shut down the interlink when la trobe shuts, we need to invest in candles
Bruce @Talos1963
Reported 2022-11-24 05:47:27
@AGLEnergy Too little support too late. Problem fixed by the time you messaged. Very poor response. You should be ashamed.
James Shorthouse 🏴🇦🇺 @ComicalEngr
Reported 2022-11-24 02:24:54
@macsween_prue @AGLEnergy Better hope that the extension cord to the Eastern States does not go down again.
Tom Williams @D_TW50
Reported 2022-11-24 02:11:07
@macsween_prue @AGLEnergy Hey you lot privatised energy so now the companies are doing what serves their shareholders. You created this. What's your problem exactly?
JON DEE (JonDee.com) @JonDeeOz
Reported 2022-11-24 00:51:10
@AGLEnergy is threatening to disconnect me for not paying my gas bill. But every time I’ve tried to pay them, their servers are down.
When I tried to pay via the phone it said it was transferring me to an operator but ended the call. Twice.
Another company that is hard to pay!! https://t.co/jpuDo5q4Av
ladymidath🐁🐀 @ladymidath1
Reported 2022-11-23 22:11:39
@macsween_prue @AGLEnergy Calm down Prue, I think you are becoming a little hysterical now.
neil girvan @girvanneil02
Reported 2022-11-23 21:56:28
@macsween_prue @AGLEnergy The only thing that happens when our economy is going well, is the #LNP become more corrupt.
Take a Bex Prue and have a lay down before your Botox explodes
Freddy The Frog🐸 @LeGrandeWee
Reported 2022-11-23 21:50:30
@macsween_prue @AGLEnergy They’ll be closing down old fossils like you soon too Prue!
Brett Chester @brettchester
Reported 2022-11-23 21:31:55
@NBN_Australia @AGLEnergy Thanks for the reply - the @NBN_Australia page was reflecting there not being an outage when we were clearly experiencing one and @AGLEnergy was blaming the outage on you guys.
Rupert's Conscience @RupertsConscie1
Reported 2022-11-23 20:59:52
@macsween_prue @AGLEnergy Your side had 9 years Prune...9 years and did nothing.
When privately owned ***ets are no longer viable they get shut down. This is how the free market works.
Tim Carabott @timcarabott
Reported 2022-11-23 19:25:20
@drcwhos @macsween_prue @AGLEnergy @XRWAGrandparent Respect your views but sorry, I disagree. Cost of living is the number one issue for most Australian families. The cost of transitioning our power network is astronomical. AU has virtually no impact on global emissions and the country needs reliable base load power. All the best.
Pradeep @pradeepkram
Reported 2022-11-23 19:20:27
@AGLEnergy how about you fix your internal issues before you blame the customer for something your team didn’t do?
ED @edmund59
Reported 2022-11-23 04:48:10
@AGLEnergy my internet is down I cannot speak to anyone after 8PM SERIOUSLY
Stephen Hagen @Snowblow67
Reported 2022-11-23 02:22:43
@AGLEnergy It was a nationwide outage. An SMS would have been less of a drain on your call centre staff. Do better.
Stephen Hagen @Snowblow67
Reported 2022-11-22 22:23:28
@AGLEnergy Thats pathetic service . An SMS would have saved me sitting on the phone waiting to be told it's a nationwide outage.
Green Power Gadfly @RoderickBeck
Reported 2022-11-22 04:30:58
@happyinmotion @AbigailDombey @MLiebreich @mcannonbrookes @AGLEnergy @ARENA_aus @MgaThermal @climatevcfund @DavidOsmond8 Reasonable people including mainstream academics believe a diversified power system is required for reliability and low costs. James Hansen, the NASA scientist, who led the charge against global warming in the US has no problem with nuclear.
Green Power Gadfly @RoderickBeck
Reported 2022-11-22 04:20:37
@happyinmotion @AbigailDombey @MLiebreich @mcannonbrookes @AGLEnergy @ARENA_aus @MgaThermal @climatevcfund @DavidOsmond8 You need to face that fact that countries like Germany are experiencing disappointing results. They are not getting big reductions in carbon intensity. Shutting down nuclear plants and relying on coal is typical green power lunacy. https://t.co/UXKhjKruRX
Bruce @Talos1963
Reported 2022-11-22 04:14:03
Hey @abcnews do you know what's going on with @AGLEnergy internet service? Was advised by support this afternoon that they have a 'nationwide outage' with no eta for restoration of service. I've been without any 'net since around 4 today. Their CS team go home at 6 EDT.
Bruce @Talos1963
Reported 2022-11-22 04:03:16
@yeahimaussie @AGLEnergy Support told me it's a nationwide problem. No eta for fix and no warning or advice from @AGLEnergy prior to or after the fact. Noticed they have cut another 2 hours off the support working days. Pathetic mishandling of a major issue. Par for the course from this business.
Nooget @Mc_Nooget
Reported 2022-11-22 03:59:04
@zerohash @lllllll12456 @wolfcaine7 @yeahimaussie @AGLEnergy Just got in contact with them twice. Apparently it's down in mutiple states atm...
Don Eriq @DonERiQ
Reported 2022-11-22 03:08:44
@yeahimaussie @AGLEnergy I had the same issue during a client presentation today 🤬
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