Is Amazon Photos currently down? Live Status and Outage Reports

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SthrnDixieCwgrl @SthrnDixieCwgrl

Reported 2023-01-27 12:48:26

@AmazonHelp I am trying to use image recognition in Amazon Photos app. I have the setting enable. It says it will not work for those that are residents of Illinois. I am not a resident of that state or there right now. How do I fix this.

Brad @BBBrad91

Reported 2023-01-21 09:09:45

@AmazonHelp Do you see this photo? This is from my friend and this is what she's seeing. Neither one of us have "photo prints" as an option to order. So I don't think it's an issue with me and having to clear data. There's very clearly something going on with @AmazonPhotos that's causing it. https://t.co/tKgNuVm68G

Brad @BBBrad91

Reported 2023-01-21 08:53:39

@AmazonHelp You don't need to access my account or orders. I'm simply asking you to check to see if there's an issue with the service Amazon Photos which is affecting not only me but everyone. (A friend of mine checked the app as well and the option to order photo prints is gone for her too)

Brad @BBBrad91

Reported 2023-01-21 08:47:30

@AmazonHelp Unable to get through to anyone. However, if you are an Amazon employee in customer service, you should be able to find out on your end if there is an issue with the app or if there is another reason why @AmazonPhotos isn't currently offering photo prints.

Brad @BBBrad91

Reported 2023-01-21 08:45:23

@AmazonPhotos can't order photo prints from the Amazon Photos app. It's only giving the option for photo books, tabletop decor, and wall decor. What's the issue?? https://t.co/k2bxDRsHOI

Feugene Macariola @feugenemcrl

Reported 2023-01-18 16:55:55

@AmazonPhotos Missing Precious memories Photos disappeared. I value your services, and with that, I used your amazon photos and drive to back up my family's precious memories. However, I encountered a huge problem when I started seeing all my pictures in the trash. All 42,000

Bryan D. Wilhite @BryanWilhite

Reported 2023-01-08 15:17:32

Amazon Drive is shutting down at the end of 2023 The company plans to focus more on Amazon Photos. https://t.co/HplxKtmPVk #rxa 👁⚙🌩

Naijatechnews.com @_naijatech

Reported 2023-01-07 04:07:35

How To Fix Amazon Photos Not Backing Up https://t.co/bI94QzxLhw #Tech #Technology #News #technews Follow us @: https://t.co/pLyilfOffh

Amazon Help @AmazonHelp

Reported 2022-12-29 06:58:42

@CymruBhoy1888 You can learn more about Amazon Photos here: https://t.co/Vti5ZpPomx. If there's any specific issue we can help with, please don't hesitate to reach out! -Daragh

mark l. @GizISO

Reported 2022-12-25 10:34:19

Hey @AmazonPhotos I keep getting an error message while trying to order prints. Any way I can correct this issue? https://t.co/ZWVvaL2Jcm

🇭🇹Schmidt St-Fleur🇭🇹 @SchmidtStFleur

Reported 2022-12-23 11:59:32

There's been an update to Amazon photos and I'm not sure if I'm the problem but I'm having a hard time bulk adding photos to an album. 😂😂 It's so simple that it's annoying

Tom Witkowski 🦦🌳🇩🇪 @devgummibeer

Reported 2022-12-12 06:55:00

@Sarthaksavvy @amitavroy7 @stefanbauerme Amazon Photos, Google Fotos and similar have all regretted the "unlimited" decision. And have now a limited-"unlimited", some even fully shut down because of unlimited usage. Unlimited sounds nice - but will kill nearly every service after a while.

Francesco @F_Argentieri

Reported 2022-12-09 12:46:30

My account @AmazonPhotos seems to be down. I’m not able to see my pictures on the app, on echo show or fire stick tv. What’s happened? Is it only my account? Help

Gabe @Gabe1H

Reported 2022-12-08 10:03:12

@AmazonPhotos Did you guys have a chance to read the reviews of the android app after the new November update? Any plans to either roll it back or fix all the missing features that were previously present ?

Jay Tremblay @JeanFrancois13

Reported 2022-12-07 10:03:41

I hate this "memories" **** on Amazon Photos, Snapchat, etc It's always like "remember 2 years ago when you had to put your dog down?" and "remember 3 years ago when you had a major heartbreak" and it's like yeah. NOW I DO. Thank you so much for the reminder... I'm better now.

Mr.Joe 💙 #GTTO #BWFC #COYWM #BackTheBrits🇬🇧 @JoeM_PM_UK

Reported 2022-12-01 19:45:32

@AmazonHelp That doesn't help! The old Amazon photos app allowed photo editing, but since the "upgrade"(!!!) the drop down menu only gives 3 options, hide, add to album, and download. There is no "edit" option.

Tyler Durden @mr_jmve

Reported 2022-11-30 18:48:34

Same Here , @AmazonPhotos not only is the software terrible, the customer service is unbelievable... how can you lock an account and not provide the customer with any information regarding the reason for the lock is beyond any reasoning... 🤦🏻‍♂️

Rootmygalaxy.net - Guides and News @rootmygalaxy

Reported 2022-11-30 10:41:51

How to fix Amazon Photos Not Working or Uploading Photos #AmazonPhotos https://t.co/lM58KkQOTY

Sarah Barreto @Sarahhb65

Reported 2022-11-28 18:11:24

@DeputyGrocott Yep I use Amazon photos too. It’s great and really easy. I have over 5000 photos on there no problem. (It doesn’t hold many videos though)

Jay/Joe Stewart @jayntguru

Reported 2022-11-23 10:48:33

@AmazonPhotos Pretty big feature miss in the new android app with the add/remove to/from family vault option. Essentially making it useless. There is no way in the app to curate what goes in and out. Please fix this.

John Benjamin @wncskywarnNC

Reported 2022-11-22 08:34:32

Amazon Drive Will Shut Down and Delete Your Files In 2023 This change does not affect Amazon Photos uploads. That said, you should see a photos folder in your Amazon Drive. Don’t delete this folder if you want to continue using Amazon Photos. https://t.co/2YW70J313U

John Benjamin - IT Security Consultant @bcsmillsrivernc

Reported 2022-11-22 08:34:19

Amazon Drive Will Shut Down and Delete Your Files In 2023 This change does not affect Amazon Photos uploads. That said, you should see a photos folder in your Amazon Drive. Don’t delete this folder if you want to continue using Amazon Photos. https://t.co/qaXcW6pdh4

dasar @dasar

Reported 2022-11-21 07:29:34

@AmazonHelp @AmazonPhotos BIG PROBLEM !!! Images uploaded as RAW files appear compressed as JPG file when downloaded. Faulty download process !

dasar @dasar

Reported 2022-11-21 07:28:04

@AmazonHelp @AmazonPhotos BIG PROBLEM !!! Downloading a RAW image returns a compressed JPG image !!!

Chris @tennokie

Reported 2022-11-18 21:25:58

@AmazonPhotos Not rotating when you turn the phone, no way to delete local copy while in app, constant notifications of waiting/error/success.... These are not upgrades!!! Roll it back, apologize, and fix it!

GaymerPlayer @JbaumannD

Reported 2022-11-18 18:27:37

@AmazonHelp 3/3 on the phone/tablet apps, then about 3pm central was finally able to get the show to go into Amazon photos and select an album. So now this is a notice about there being a weird Amazon photos server error for the past 2/3 days or so. My mom had same issue with her acct also

The Original JTP @TheOriginalJTP

Reported 2022-11-18 14:22:20

Looks like Amazon Photos is working across all my devices again. I don't care if something goes down. It's frustrating when a company as big as Amazon can't let their consumers know when there is an issue, why there is an issue, and when it should be resolved. #Amazonphotos

Ryan JM 🇺🇸 @RyanJM09

Reported 2022-11-18 13:30:35

@TheOriginalJTP @AmazonPhotos @AmazonHelp Yesterday I reached out to them here about the same matter & had better luck with chat. The issue seems to be somewhat fixed. By that I mean some picture I took today and yesterday appear & not others. I attempted manually uploading photos a few moments ago & still get an error

Ana Grande @kokixi

Reported 2022-11-18 12:52:38

@AmazonPhotos has been down for over 24hours and @amazon @AmazonHelp haven’t made a public announcement about what it’s going on… so unprofessional

Rahul Mookerjee @0xcusesfitness

Reported 2022-11-18 12:30:48

@AmazonPhotos It seems there is an issue - see - https://t.co/F1E40AkkiR ... however, I tried uploading manually, still didnt work. Is there any problem at your end - it seems so? If so, please advise when it will be fixed. Thanks!

Rahul Mookerjee @0xcusesfitness

Reported 2022-11-18 12:29:04

@AmazonPhotos I've been trying to upload photos for the entire day, but unlike normally (it works like a charm normally) - the upload isn't working - the indicator on the circle on the app never moves forward. Is there an issue at your end?

sslyb 🇺🇦 @sslyb

Reported 2022-11-18 12:06:37

@TheOriginalJTP @AmazonPhotos @AmazonHelp I thought Twitter was going to go down, turns out it was #AmazonPhotos that’s gone down. New photos not uploading from iOS

Ralph V. @heyitsralph

Reported 2022-11-18 11:19:14

@AmazonPhotos is there a system wide issue going on? I cannot access any of my photos or videos on mobile apps, desktop app, or browsers. An it is showing storage at 0% used. Really hoping this is a temporary error. If it is, any ETA for resolution?

absolutmusic @absolutmusic

Reported 2022-11-18 10:56:39

Here is why Twitter going away would be annoying. My @AmazonPhotos are not uploading, all errors and missing albums. Come to @Twitter and see that lots of people are having that same problem. It makes me feel better that maybe @amazonhelp is already aware and working on it.

Rikin Patel @rikinpatel

Reported 2022-11-18 09:47:38

@AmazonPhotos @AmazonPhotos this is still an issue. Who should I reach out?

Todd G. Murphy @TGMurphy09

Reported 2022-11-18 09:35:53

@AmazonPhotos is there a system problem. For the first time ever my photos are getting errors uploading and when I investigate it tells me 0% of my storage is used… https://t.co/RJSAEuihEs

dasar @dasar

Reported 2022-11-18 09:31:17

@amazonphotos Got customer service to admit that they know there is a problem officially and that it is being worked on. Having worked there, the department working on it will have no turn around time to give.

dasar @dasar

Reported 2022-11-18 09:29:39

Reported 2022-11-18 09:16:35 @KenWhistance whole app of @AmazonHelp @AmazonPhotos has broken down. Support does not help in this matter, only asking for basics. Its server-side broken

M @mrktmmrmns

Reported 2022-11-18 09:25:46

@clarebennett13 @AmazonPhotos you still can, or should be able to. But the Amazon Photos (both app and web) has broken down.

David @WyoDem

Reported 2022-11-18 09:16:58

@TheOriginalJTP @AmazonPhotos @AmazonHelp I know this response from Amazon is total bull ****. They are having way more issues than the App. You have the same issues using the webpage directly with no app involved. It’s likely a server/database issue with how albums work.

M @mrktmmrmns

Reported 2022-11-18 09:16:35

@KenWhistance whole app of @AmazonHelp @AmazonPhotos has broken down. Support does not help in this matter, only asking for basics. Its server-side broken..

E Moon @_moon_em_

Reported 2022-11-18 08:42:16

@lyshuhh @AmazonPhotos The app & website are both down & have been down for 24 hours. Amazon is refusing to address it. They send you a link to get help but when you go to the link, there is no option to request help for Amazon photos.

alysha @lyshuhh

Reported 2022-11-18 08:31:19

@_moon_em_ @AmazonPhotos Is the app down?? I literally just downloaded it for the first time and thought it was just not working for me.

kobayashi @kobayas90416415

Reported 2022-11-18 08:27:38

@AmazonPhotos it's no uploading my pictures! Always saying something went wrong. Is the app down?

Jaime @Elespaiz

Reported 2022-11-18 07:52:28

@AmazonPhotos @AmazonHelp #amazonphotos service is down since yesterday, can't upload photos and can't watch albums. Storage appears as 0

dasar @dasar

Reported 2022-11-18 07:24:42

@amazonphotos still down. No upoad, errors, storage at zero

dasar @dasar

Reported 2022-11-18 07:21:04

@AmazonHelp Reported 2022-11-18 06:47:15 #amazonphotos #amazonhelp @AmazonPhotos Service went down about 2-3 hours ago. Photos appear to be there but albums are showing as empty, storage showing 0% used and Echo Shows are not able to connect to photos. Called support no clue yet

David @WyoDem

Reported 2022-11-18 06:47:15

#amazonphotos #amazonhelp @AmazonPhotos Service went down about 2-3 hours ago. Photos appear to be there but albums are showing as empty, storage showing 0% used and Echo Shows are not able to connect to photos. Called support they have no clue yet.

Thenollyon @Thenollyon

Reported 2022-11-18 06:46:13

@TheOriginalJTP @AmazonPhotos @AmazonHelp Same issue here.

Melissa Bucholz @skatardrummer

Reported 2022-11-18 06:37:51

@AmazonPhotos is Amazon Photos down? Won't stream to my Echo Show, and if I go to the website, it displays an error message

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