Is ATG Tickets down right now?
(latest update February 07, 2023)
The Ambassador Theatre Group (ATG) is a major international theatre organization and a market leader in theatre ticketing services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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ATG Tickets Problem Reports
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ATG Tickets Latest Reports
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Out, Mutated & Proud @realmutant89
Reported 2023-02-07 08:27:57
@flowergirl_lon @TicketmasterUK @ATGTICKETS @captheatres But timeout session limit for booking tickets on @TicketMasterUK is an issue for me too.
Out, Mutated & Proud @realmutant89
Reported 2023-02-07 08:18:24
@flowergirl_lon I've recently managed to book tickets online
from @TicketmasterUK and @ATGTICKETS , so it’s feasible for other venues to do the same. The window for booking by phone is too narrow. I actually tweeted @captheatres about the same issue.
Vic Bimson @BimsonVic
Reported 2023-02-06 13:30:54
@ATGTICKETS I have filled out the help form regarding a gift voucher issue and not heard anything, I have done it twice over two weeks and wonder how I get a reply?!
Fiona Jarvis @bluebadgestyle
Reported 2023-02-03 12:13:07
Ever tried to book @ATGTICKETS if #disabled ? Have registered (refused to prove I need a carer) & still can't book 3 days later. now on phone 15 mins+ Able bodied have no problem @EHRC it's time the #onlinebooking issue for events is resolved. It's not equal or fair!! https://t.co/s7bsVpGyEL
Rachel @rachh_64
Reported 2023-02-01 05:26:45
@ATGTICKETS Problem is I was on it for 15 mins including a couple of minutes before 10 and now they have sold out on that performance, unless you can see some available?
caitlin @caitlinspersona
Reported 2023-02-01 05:10:49
hi @ATGTICKETS! the link for the wicked front row tickets seems to be broken as it’s showing tickets for this week instead of next https://t.co/LJb22CRRVK
Georgia @georgiabull__
Reported 2023-02-01 05:04:38
@ATGTICKETS pls fix your website x
Kairen Kemp @KairenK
Reported 2023-02-01 04:53:45
Sharp, absurd, brilliant, sparkling, thought provoking- tick all those words off my review in March issue of Discover Brighton magazine of Lemons Lemons Lemons Lemons Lemons @HPinterTheatre Good to see @ATGTICKETS putting on such a thought provoking production https://t.co/tiIunNnUkd
Shaun Nolan @shaunycat
Reported 2023-01-31 08:43:31
@ShaunaKiely_ @ATGTICKETS I’ve had the same issue - following along with your tweet for the answer
Zoë @zvdt123
Reported 2023-01-30 06:00:22
@BristolHipp @WickedUK I am trying to book using theatre tokens (only possible via phone..an issue in and of itself) but ATG tickets not picking up for the past 20 minutes.
Zoë @zvdt123
Reported 2023-01-30 06:00:11
@BristolHipp @WickedUK I am trying to booking using theatre tokens (only possible via phone..an issue in and of itself) but ATG tickets not picking up for the past 20 minutes.
Kev Johnson @kevjohnson77
Reported 2023-01-26 12:23:03
@ATGTICKETS think it's ok to cancel a show 30 minutes before it starts (the actual email came through 6 mins after it should have started) , not be able to offer a refund due to the system being down, only offer a credit note and refuse to compensate travel or hotels. Acceptable?
FLIP 🏳️🌈🤍🏳️⚧️ @fliponline
Reported 2023-01-18 15:44:07
For the love of Sondheim, can @ATGtickets issue this article with all future ticket sales?
https://t.co/8ILyOHtwlJ
Sarah taylor @SarahTrafford77
Reported 2023-01-13 16:38:35
ATG tickets is down just what you need when you’re looking for tickets tried two diff theatres and nope technical problem
Gx @GTBxxxx
Reported 2023-01-10 11:54:01
@ATGTICKETS hey, I'm trying to check out for Go Dance, Glasgow tickets. Is there an issue with your website? I can't select 'checkout' TIA! X
British TheatreGuide @BritTheatreGuid
Reported 2023-01-09 05:58:57
ATG TICKETS - JANUARY SALE
ATG has offers on shows up and down the country.
With £15, £25 and £35 tickets available on shows including Rocky Horror, Demon Dentist, The Bodyguard and The King and I.
https://t.co/GCPpuIIc3x
*affiliate link https://t.co/MuiKfFiu4N
StageSideUK @StageSideUK1
Reported 2023-01-06 08:32:01
@ShentonStage @ATGTICKETS @TheatreRoyalBTN ATG need to sort themselves out a bit, its all a bit of a cashgrab, even up here in Sunderland everything is an extra fee, if you bring kids they need extra fees for booster seats, extra fee for x,y,z... and then the service isnt amazing and the auditoriums are broken and dirty
Mark Shenton 💙 @ShentonStage
Reported 2023-01-06 01:47:16
Shocking news from Brighton! @ATGTICKETS are shutting down the Colonnade, adjoining @TheatreRoyalBTN, to make more foyer space for the theatre. https://t.co/ijQJGxSvaS https://t.co/recrUJUi6l
Conor Hunt @conor_hunt
Reported 2023-01-05 05:59:04
Incredible that @ATGTICKETS’ Mark Cornell, Adam Speers and Michael Lynas are number 2 in @TheStage’s top 100 most influential people working in theatre, but even more incredible to see the hard work happening up and down the country with our creative learning getting a shout out! https://t.co/QIfcgbAoeN
jamie hart 💙#ThinkBeforeYouVote #VoteBackBetter @jamielivemusic
Reported 2023-01-05 04:16:24
@ATGTICKETS
A problem occurred with your booking system - it crashed and showed an error message - I tried again and now have 4 tickets not 2 - can I get a refund ?
Emma ❤️🔥 @EmLovesYUNGBLUD
Reported 2023-01-03 05:11:08
@ATGTICKETS hi, have tried to book a Manchester palace tour ticket atleast 5 times now (using card/paypal) but it keeps failing - never had this issue in the past years and I buy lots from the site? https://t.co/E4vW0EvgKM
All That Dazzles @ATDazzles
Reported 2023-01-02 08:59:43
If you're looking for a theatre bargain, @ATGTICKETS have a January sale on their theatres up and down the country with tickets form £15, £25 and £35 for shows including @TheBodyguardUK @MagnoliasPlay and @deathdropplay
All shows on sale here:
https://t.co/gmBJe2L6QN https://t.co/syt69qTBno
Christophè 🏴🏳️🌈🇪🇺 @chrissalt1978
Reported 2022-12-31 07:01:30
🤔 @ATGTICKETS is there a problem with your “new yr sale” quoting 2-4-1 on @Fishy_Friends at @KingsandRoyal but when you click through it says promo code not valid 🫣 across the 3 days it states 😒 https://t.co/8OcgUizy1v
British TheatreGuide @BritTheatreGuid
Reported 2022-12-31 05:00:46
ATG TICKETS - JANUARY SALE
With £15, £25 and £35 tickets available on the hottest shows up and down the country.
Sale starts 10am on 31st December!
https://t.co/rm1fVHqxBB
* affiliate link https://t.co/RwVZveKsMu
Tina @TinaJMiddleton
Reported 2022-12-30 06:38:28
@Phoenix_Ldn @ATGTICKETS
Very disappointed. 😡
Daughter had tickets for Come from away, her favourite musical of all time. Sadly come down with Flu today. Tried to exchange and pay difference. REFUSED. Understand the 48hr policy but only if I had a crystal ball.
Heather McCallie @MccallieHeather
Reported 2022-12-26 16:59:28
@ATGTICKETS Hi, is there an issue with your site? Tried to buy tickets using 3 different cards and all have same error message ☹️ It’s a booking a Theatre Royal, Glasgow …Help!
Susi @Vervate 🧡 @Vervate
Reported 2022-12-22 05:35:15
So @ATGTICKETS are closing down our cherished century-old @thecolonnadebar #Brighton Another nail in the coffin of what we hold so dear in our city - a heritage of creativity, welcome, inclusiveness.. All because they want a bigger foyer.SHAME ON YOU.
Michael Butterworth @mcb1965
Reported 2022-12-19 02:29:33
@ATGTICKETS Hi, we have a voucher, issued in lieu of tickets we couldn’t use last year. Problem is, your website won’t recognise the numbers. Who do I need to contact?
Merlin Challis - Kothari @Merlinkothari
Reported 2022-12-18 15:48:33
@LWTheatres @ATGTICKETS @NederlanderUK @NimaxTheatres nothing worse then some person chowing down on crisps and popcorn. Imagine the scene to be or not to be crunch crunch crunch. Its 2 hours and 20 minutes of your life just stop eating
Merlin Challis - Kothari @Merlinkothari
Reported 2022-12-18 15:43:29
Im starting a campaign after having spent a week in london theatres seeing shows enough is enough @LWTheatres @NederlanderUK @NimaxTheatres @ATGTICKETS loud snacking is becoming more of a problem then mobiles. Nothing worse then a tender moment someone chomps into a food item!
Jemima @Jemimafahmed
Reported 2022-12-18 10:47:52
@ATGTICKETS you keep putting it down and I’ve paid the tickets but there’s no answer. I need help urgently please!
𝔼𝕞𝕞𝕒 𝕄𝕚𝕝𝕤𝕖𝕣 💙 @EmmaEmmamilser
Reported 2022-12-17 07:54:37
@ATGTICKETS I emailed you about a serious issue that happened at the Palace Theatre Manchester on Thursday evening but have had no response at all. Please can someone contact me
Bryan McCaffrey @Bryan1207
Reported 2022-12-15 16:51:52
Hey @ATGTICKETS - we might find dramatic plays like @GoodThePlay more suspenseful if you don’t hand cups filled with ice out. @Leopoldstadtbwy has proven we don’t need them. It’s hard to listen to a speech about the night of broken gl*** with ice rattling constantly rattling…😒
Paulina Reynier @pau1inamillion
Reported 2022-12-13 09:36:46
@kitkatclubLDN Hi, how do I contact anyone regarding an issue with the venue seating pls? I’ve emailed and no reply @ATGTICKETS @kitkatclubLDN very expensive tickets and terrible seating. Such a shame.
Stephen Anderson @saj_anderson
Reported 2022-12-10 14:08:01
@***istancecats @ATGTICKETS There are a number of problems with this:
1. What if the reason for emailing is partly (or wholly) due to being deaf?
2. What’s the point of an email account if all it says is ‘not my problem’?
morf @mafjones5
Reported 2022-12-09 12:30:22
@BatTheMusical so gutted that due to rail strikes I can’t get down to watch on the 13th in Swansea!!!! @nationalrailenq @RailwayGreat I lose my money now as the ticket provider @ATGTICKETS won’t allow it
Martin @MartinC93414706
Reported 2022-12-09 11:48:32
I was trying to buy theatre tickets today on the @ATGTICKETS website using my account but for some reason it’s blocked. I used it recently to buy Richmond panto tix with no problem. Tried online messaging to get help but just got an email saying it may take 5 days to respond.
Weeza Wou @WeezaWou
Reported 2022-12-08 05:19:26
@OCDqu33n @sleepiningla @ATGTICKETS @edinplayhouse You can book them through the tour website rather than the venue. I did it that way and got through no problem https://t.co/PvzVMDONba
Carly Unsworth @WildeThing_
Reported 2022-12-07 05:54:12
@ATGTICKETS is your website always this bad or is there a known issue?
Edinburgh Playhouse @edinplayhouse
Reported 2022-12-07 05:47:41
@Gilbs93 @ATGTICKETS We’re experiencing an issue with our website. We are working on it urgently and should be back up soon. There are still tickets available, so please do not close your browser. You’ll be able to progress through in a few minutes.
Rod Train @RoderickTrain
Reported 2022-12-06 15:30:38
Gutted 😞 got tickets as a present for @Disney @TheLionKing @PalaceAndOpera @ATGTICKETS in 2020 only for the show to be cancelled twice due to #COVID19 - on the way to the show tonight our car broke down and we missed it 😞. No 🦁🤴for us. https://t.co/oxaXXRrUpc
becci @beccij13
Reported 2022-12-06 04:00:09
@ATGTICKETS when you’ve come down with a fever and cough but ATG would rather you go and spread it or lose your money in a cost living crisis than swap you to a half empty performance the week after #dreamgirls #alexandriabirmingham
becci @beccij13
Reported 2022-12-06 03:59:01
@ATGTICKETS when you’ve come down with a fever and cough but ATG would rather you go and spread it or lose your money in a cost living crisis than swap you to a half empty performance the week after
Bax @two_tone_shoes
Reported 2022-12-05 05:10:15
@ATGTICKETS @edinplayhouse There seems to be an issue with this...I keep getting sent back to the calendar page....not being allowed to acyallu choose seats!!(and yes, I AM a member!)
Kelly @FidgettKelly
Reported 2022-12-02 13:37:19
@ATGTICKETS absolutely gutted. Gone down with COVID today. Called to see if we can change date from tomorrow night and there's nothing you can do. Saved £160 to go and see woman in black and now I can't go. https://t.co/VXHGbwI2Ti
AdventureRules🪂🤿🚵♀️🚢🏔✈️🗽🏴🇮🇹 @AOutlander40
Reported 2022-12-01 17:55:39
@ScottJKyle1 @KingsandRoyal @meetthemacs @DairiesMcqueens @ATGTICKETS @XRoadsPantos 🎶Samta baby, just slip..The S***anach under the tree for me..
Been an awful good girl
Samta baby, so hurry down the chimney tonight🎶😉😉🎅
Ricky J Norwood @RickyJNorwood
Reported 2022-12-01 03:36:07
We are having so much fun in rehearsals 😁
Really looking forward to the shows!
Get your tickets @ATGTICKETS
#torquaypanto #Genie 🧞♂️💛
WaspInABottle @pendolinodriver
Reported 2022-11-29 10:33:38
@ATGTICKETS rude put the phone down on me told me just cause i am disabled then i still have to get to the doctors while avin diarrhea before i can claim reviews will be done thats the people that cover your tickets so no more from us through ATG !
Carl 🏳️🌈 @warnercar1
Reported 2022-11-27 13:10:51
@adamlea2 @PalaceAndOpera @senbla @ATGTICKETS This must be the way @ATGTICKETS deal with all complaints as the manager of @MKTheatre had the same pieces of paper in their pocket yesterday when we had an issue…Poor customer service!!
Leigh Thomas @LeighTh88700003
Reported 2022-11-25 16:52:17
Mental health not a problem? Heartbreak? If I die, who you going to refund? Disgrace @ATGTICKETS I hope you fail and fold. S***. I’ll make it my business to show
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