Is Belong down right now?
(latest update January 26, 2023)

Belong is a small broadband provider wholly owned by Telstra. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Josh Batten @OfficialJBatten
Reported 2023-01-20 04:20:09
@Telstra @BelongAU Can we get some more bandwidth allocated here in Bridport, TAS cause 0.7Mbps Down isn't cutting it. It's 2023. Cheers.

Thing @andrewstarr1000
Reported 2023-01-15 22:14:01
@BelongAU Finally got a call back. Nice guy. Every one has been lovely. It's just that you put your employees is a no win situation. FFS allow them to actually solve issues.
Issue isn't solved btw. Let's see who sends a new modem, you guys or the competition?

Jamesy @JamesyR1
Reported 2023-01-06 22:25:58
@BelongAU you still have a major issue for existing customers who want another service. You ask for another email address for each service and cannot add a service ro an existing account. BE WARNED. Their support cannot ***ist.
2023 I am.looking for another provider

John N @j_s_nagle
Reported 2023-01-06 06:46:46
@marklevy2gb @NBN_Australia @BelongAU Same thing happened to me, NBN tech got cancelled multiple times with us taking time out to meet him. What happened was NBN 'fixed' the problem remotely and cancelled without telling us. How this happened when our NBN box was fried and obviously not working is beyond me. 1/

Mark Levy @marklevy2gb
Reported 2023-01-06 00:52:44
The saga continues.
@NBN_Australia tech locked in to fix issue between 1-5 this afternoon.
After 4 hours waiting, I call @BelongAU for an update.
“Sorry the technician has been cancelled”
The incompetence from these so called customer friendly companies is breathtaking.

Bruce Hopkins @lifeguardhoppo
Reported 2023-01-05 19:56:09
@marklevy2gb @NBN_Australia @BelongAU I have had the same problem

Mary_Sorbs @ONLYMJE
Reported 2023-01-05 03:43:19
@marklevy2gb @NBN_Australia @BelongAU Feel your pain Mark! The whole process is broken!!

Willie wonthe @dacaromayahooc1
Reported 2023-01-05 01:44:33
@marklevy2gb @NBN_Australia @BelongAU I understand the frustration.. my car recently broke down and ServiceNSW were absolutley no help whatsoever . They kept telling me to contact my local ford dealership/mechanical professional, talk about p***ing the buck🙄🤷
#sarcasmforthe****wittsunabletocomprehend

Johnny best @calypso1975
Reported 2023-01-05 01:02:42
@marklevy2gb @NBN_Australia @BelongAU It’s scary to think how misinformed some of you in the media are. The NBN provides the infrastructure, the carrier then onsells the internet. Do you really want 10m people calling the NBN every time they have an issue ?

DingoDan @Dingo_DanAus
Reported 2023-01-01 18:17:49
@BelongAU why can't NBN FTTN remain connecteed without dropping out and having to reconnect Asynchronous connection every few hours or so?
It's not just my connection....i know of around 30 Belong and @Telstra customers that are also having the same issue.
HELP!

Jean @jeanjeannehong
Reported 2022-12-24 04:25:09
@BelongAU Our internet connection is down today. And the help desk doesn’t know the reason. And we have to wait until 27th for a technician to come. How are we supposed to work without internet? For 3 days without internet! It’s ridiculous. Is there any way for us to use internet?

Dotti 🍄 @dottisworld
Reported 2022-12-21 13:40:37
@BelongAU
#BelongAU
Is there an outage I can't connect on my phone or tv to my wifi ha e reset blah blah blah but saying connected to device but no network available?

Ob @kjsinghoberoi
Reported 2022-12-13 04:49:17
@BelongAU is the internet down from your end???

Balaji M P K @BalajiMPK
Reported 2022-12-10 20:43:22
@BelongAU NBN Service in ManorLakes, WyndhamVale down for nearly 48 hours and there is no update of any sorts even after raising it with customer care. Can it get more pathetic than this?

Anthony🔴⚫️🏇🏎🏏🎬🤟 @AnthProc
Reported 2022-12-10 00:14:39
@BelongAU you’re aware of an issue currently happening on voice calls & data on your mobile service yes? You’ve switched on Telstra Wifi Calling but lost cellular signal when away from Wifi. Haven’t heard a peep from you on the issue, apparently been known since this morning 😡

tonia johns @toniajohns16
Reported 2022-12-07 23:09:13
@BelongAU service down? Can’t even get sync?

Dylan Angel @bubblejohns
Reported 2022-12-07 11:52:09
Imo the best nvmo deals in Oz rn are
@Kogan 🏆
@moosemobileau
@ALDIAustralia
@woolworths
@BelongAU
@Coles
Good mid range options But almost all of them are let down by the 20 dollar options. Nuts
Tangerine **** the bed with poor data @BoostAus too and with 28 day charges

Luis C. Araujo @luisaraujo80
Reported 2022-12-06 15:53:36
@BelongAU hi is the network down have no connection this morning ?

Camilla Cahill @millac3_
Reported 2022-12-06 00:27:38
@BelongAU I’ve done that, they couldn’t give me any information except that ‘hopefully it will be fixed soon.’ I don’t know what the issue is or when it will be restored.

Camilla Cahill @millac3_
Reported 2022-12-06 00:15:06
@BelongAU my internet has been down in manly since yesterday evening. Plz help

Shaun Rebello @ShaunRebello6
Reported 2022-12-04 20:43:11
@BelongAU the internet is down since 10 am today. Can you please tell us what’s going on? Nobody at the customer service is picking my call either. When will this issue be solved?

Mal Briggs @malb
Reported 2022-12-04 20:33:00
@BelongAU @ummmwhat2468 Same issue postcode 2913 FTTP NBN.
Some general announcement would help, problem seems widespread.

Samantha 🐨🇦🇺💚 @sammyjane0206
Reported 2022-12-04 15:27:24
@BelongAU What's going on, I can't ring out on my phone. Its saying I have NO mobile network available. It's been like that since around 9pm last night. Not happy and I'm not the only one, my daughter can't use her phone either. NEED TO FIX ASAP.😡

#BIGMANSZN @_GODDAMGUNNER
Reported 2022-11-24 06:38:15
@BelongAU hey fix my internet service or ill look elsewhere for my internet, kinda getting over the internet dropping out every 30 minutes.

Jayde @ShadeOfJayde
Reported 2022-11-18 21:23:59
@BelongAU is belong internet down in southport, queensland? It's been really slow for over two days now.

Martin Goodfellow @MartinGoodfm
Reported 2022-11-12 15:18:19
@BelongAU I have an outage in south Australia Henley beach? My nbn box will not connect

Dusted Knuckles 🇦🇺 @dustedknuckles
Reported 2022-11-11 19:48:26
Anyone having trouble with @BelongAU internet at the moment? No @NBN_Australia outages as best I can see but Belong net is down

Varun Pant @TheVarunPant
Reported 2022-10-11 22:46:23
@BelongAU There has so many negative news in the past few weeks, but no one tweets when they had a good experience. I was to thank you for a wonderful experience, where my support call was replied and issue resolved in 6 min total. Thank you for a pleasant experience.🙏

Sonic @sonics89
Reported 2022-09-26 04:04:36
I was an @optus customer till Friday when I moved as a result and am bringing all my customers including some corporates with me to @BelongAU and @Telstra. I cannot risk having customers data exposed and have taken measures to mitigate the issue going forward #OptusCl***Action

Jeshi @ItzJeshi
Reported 2022-09-22 15:12:02
@BelongAU stop with the bs in my dm’s saying I’m not a real customer because I gave you the details to my account multiple times so fix my **** for once

Jeshi @ItzJeshi
Reported 2022-09-22 15:08:57
Loves waking up at 4am to play the beta only for my ****ty ****ing internet to fully ****ing bin it @BelongAU fix your god damn service I am fed up with getting 1200ms ping in every single ****ing game I play. I am sick of this ****ing ISP.

Dunc @Delekii
Reported 2022-09-19 22:36:32
@BelongAU just received an email stating that I will lose 12% of my download speed and 75%(!!!) of my upload speed, all while charging me $5 more for the service. This is not acceptable, and I will be raising the issue with the ombudsman and looking for another service.

Raps&things @rapsandthings
Reported 2022-09-15 17:19:09
@BelongAU is your network down? I’ve had connectivity issues all morning.

Hand Solo @andrewstarr1000
Reported 2022-09-13 06:40:27
@BelongAU It's always after 8pm when the problem occurs. Are there going to be upgrades again this evening?

Hand Solo @andrewstarr1000
Reported 2022-09-12 08:09:45
@BelongAU Is there an issue? I'm used to the occasional drop out but it's ridiculous tonight. Every 15 minutes i need to reboot the modem.

Kaylee @kayleejadereid
Reported 2022-09-05 20:11:17
@BelongAU can you please confirm if there is an outage across QLD or Brisbane this morning? I tried to call but don't have time to wait around. Trying to work from home whilst hot spotting from my phone network is not ideal.

Mike Connor @MikeCon57634064
Reported 2022-09-05 18:32:16
@BelongAU Internet down Brisbane Corso, Yeronga, 4104 !!!!!!

Rugbycology @rugbycology
Reported 2022-09-05 17:02:49
@BelongAU I popped you a DM regarding outage in my area.

Baylea Alyssa @bayleasmithhh
Reported 2022-08-21 13:10:06
@GoodGuyCali @FrankLi @BelongAU Agree! Good service, cheap and data doesn’t run out if you use it all, it just slows right down.

Liam Morrow @MungoGOAG
Reported 2022-08-21 05:04:30
@FrankLi @GoMeZCSGO @BelongAU I work for Telstra. I do ports everyday, no real issue for the most part and if there is there is a problem it’s usually fixed fast. As for Belong it runs off Telstra though I don’t think it uses ALL the same towers. Look into JB hifi’s Telstra deals (usually better value)

Frank @FrankLi
Reported 2022-08-21 03:31:43
Anyone use @BelongAU as their mobile provider? What’s the reception quality like? Sick of having no service every time I go too far down an aisle in a Coles on Vodafone.

Dr Rocio Ponce @ro_ponce_r
Reported 2022-08-15 22:02:04
@BelongAU our internet is still down...24 hours since the 'update'. Can you please help?

Simon Donn @51mon
Reported 2022-08-12 19:07:10
@BelongAU gusss I won't be able to wfh today... Internet down 😫

JustMe 🇦🇺♀️ @JustMe4Now0
Reported 2022-08-10 17:46:17
@BelongAU
What's going on? The second day and it's down again. 😑
Frustrating!
#workingfromhome

Mahender Bisht @monu_bisht
Reported 2022-07-30 06:05:37
@BelongAU Internet down at Epping...Any update on this?? When it will be UP?

Jeshi @ItzJeshi
Reported 2022-07-28 00:31:29
@BelongAU Its speed isn’t the main issue. Its the fact that your services are as reliable as a Subaru pushing 30 psi

Catrina Murray @gocatgo1
Reported 2022-07-25 04:29:30
Good one @BelongAU I had 14Mbps downspeed then one phone call and ta da someone musta ticked a box cos back to 41Mbps! Why do you only fix it when we ask about it?! How many other customers does this happen to?

Evan Ma @Evan_Ma_SYD
Reported 2022-07-24 12:08:24
@BelongAU Is the internet down? Or any time get recovered. We need use internet Monday for work from home😡

Ꮶ0̷ⲘΛ⸸0̷✯Ƨ⸸ @LuchaSpawn
Reported 2022-07-18 16:07:30
Hey @BelongAU Internet outage in the Northern suburbs of Adelaide, S.A. 5095 for almost 3 hours now.
Please Advise!

Marin Rymer @MarinRymer
Reported 2022-07-14 18:36:26
Hey @BelongAU why has my internet been dodgy last night and this morning? Mostly just not working! NBN says no outage in my area (5034)...?
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