Is Belong down right now?
(latest update May 23, 2022)
Belong is a small broadband provider wholly owned by Telstra. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Simply Ratna 🇮🇳 @simply_ratna
Reported 2022-05-23 01:49:03
@BelongAU Broadband is not working since morning!! Tried raising issue through chat.. there should’ve been contact number to talk!! Have DM as well.. get someone to wale it up asap! #belongbroadband #belong #broadband
Dino Naing @dinonaing
Reported 2022-05-14 13:37:58
@kera_doa @BelongAU You can blame it on #PNGDataCo, they've been trying to fix #PNG internet with poor backup planning. We also usually blame #WaterPNG and #PNGPower for outages. Somehow they all in cohorts... #SorceryIsReal
James Noble @JSNoble
Reported 2022-05-12 22:09:34
@BelongAU have launched their Second Life shop - selling Apple and Samsung refurb handsets. Tech waste is a huge problem… so Belong have sourced pre-owned devices and refurbed them. Cheaper handsets, and less waste. Winner! https://t.co/ch1VLACwe4
Rebecca @B_ekki
Reported 2022-05-09 00:25:39
@BelongAU how can I phone you guys for technical support?! I wouldn’t have joined if I knew you don’t have a helpline. I now have to sit around waiting for you to call me at some point today so you can fix the issue?!
Debaraj Dash @DebarajDash
Reported 2022-05-03 01:03:36
@BelongAU When the ETA is 2hrs , then it shouldn’t be 2Days . Service quality has drastically declined . Inspite of giving moving request a month back, still the service is showing as Pending. Check Support request # 04483400 and resolve the issue . Call too.
K A @ka0383
Reported 2022-05-02 20:04:00
@BelongAU my landline is not working. Rings and drops out. How do I get help to fix it?
911 @xdDarkX
Reported 2022-04-24 21:01:34
@aussie_707 @Telstra @BelongAU @VodafoneAU @Optus @acccgovau It’s been out for over 72 hours straight idk why they aren’t communicating us the problem apparently someone ****ed with the lines in tas in the water but idk if that would affect all of au/
DingoDan @Dingo_DanAus
Reported 2022-04-16 23:54:39
@BelongAU what is the go with NBN in Broken Hill? It's up and down like a yo-yo. I so miss ADSL...at least it was reliable.
#NBN #Broadband #aussie #isp #belongInternet
Cosmo Mac @Cosmomac
Reported 2022-04-16 03:54:28
@BelongAU Still no Internet, stable service or fix. Can you please arrange cancellation of account and a full refund for the past three months that we have been paying for a service that is not working
My Dress-up Claude @cornwankies
Reported 2022-04-13 03:51:51
@BelongAU hey, why can’t I send yall an SOS help email without having an active account? That’s a big part of the problem- yall haven’t activated my anything and the old lot have disconnected me so now I’m stuck. Not cool >:(
uaq / ben @uaq
Reported 2022-04-11 21:55:31
@BelongAU It’s been a week and still I’m $300 out of pocket without explanation. Everyone at belong is just kicking the bucket down the line when it gets too hard.
rei @rei_barker
Reported 2022-04-08 00:27:06
I’ve dealt with some short-sighted, zero accountability entities in my time, but @BelongAU are something special, spending ~15 hours to achieve nothing at all. My issue got escalated 5 times, and each level parroted the same hot air. Definitely avoid, possibly sub-Optus
Tapan Patel @Tapan_7777
Reported 2022-04-07 10:56:03
@BelongAU What a pathetic service! Internet drop out very frequent, I'm working from home and your internet is not reliable at all. Customer service is beyond pathetic, not sending any technician. Could you please fix it? Location is ADELAIDE.
Stephen Gilbert @SteveGilbert84
Reported 2022-04-03 21:14:05
@BelongAU why is it not possible to just phone your company when there is a problem with the service you are providing?
cary @caryseto
Reported 2022-04-03 01:43:31
@BelongAU do you have outage issues in NSW, Lower North Shore. The Belong service has been slow and in consistent for the last 3 days.
Louise Kavanagh @DeRustBucket
Reported 2022-03-31 00:24:41
@BelongAU ****o, our broadband is out here in Fairlight, Sydney. Is there an outage due to the weather?
Astros Vs all y’all 🔥 @Baseballplayofs
Reported 2022-03-30 19:04:36
@BelongAU Fix your app. That’s all!
Astros Vs all y’all 🔥 @Baseballplayofs
Reported 2022-03-30 03:23:33
@BelongAU your website and app is down. Can’t make a manual internet payment.
scottiemc @scottiemc777
Reported 2022-03-29 20:56:07
@aeberbach @BelongAU Its pretty poor. My internet has just gone down (again) and i cant talk to anyone.
Adam Eberbach @aeberbach
Reported 2022-03-29 18:44:55
@belongau if someone has Belong internet, and it is down, how do they get support? No phone numbers. Can’t send message without a belong account.
jedro @jedro_
Reported 2022-03-24 20:41:53
Double charged by @BelongAU - they promised to to issue refund 3 weeks ago. Still waiting.
mrravman @mrravman
Reported 2022-03-24 19:45:13
@BelongAU you guys have the worst customer service
It’s ok to send work offshore but at least reach people the language first so many don’t understand simple things like “internet is down”
And you have to explain it 3 different ways
mrravman @mrravman
Reported 2022-03-24 19:43:42
@BelongAU internet is down in Kew
Kate McCarthy @kaaamacarena
Reported 2022-03-23 22:32:58
@belongAU I haven’t heard back about my problem with my internet yet. Can anyone help me?
🌻Ed Robertson @_edrobertson
Reported 2022-03-23 05:51:50
Hi guys 👋🏼. My internet hasn’t been working since 2pm today in Bondi Beach. Is there a service outage? @BelongAU
NIHIL @ausgoth
Reported 2022-03-21 21:40:55
fix my internet or im beheading your CEO in the streets and everyone will watch and clap @BelongAU
MyRepublicAU @MyRepublicAU
Reported 2022-03-21 17:39:18
@agenthambo @sattatv @PaladinAmber @Aussie_BB @BelongAU Thanks for still dropping by our page to share your review. We've taken your feedback to heart. We can’t fix the past but you have my personal commitment to improve. We genuinely wish you all the best with your new provider.
Rajwinder Singh @Rajwinder_virk_
Reported 2022-03-20 21:36:07
@BelongAU hey mate
Last few weeks it's really down
Can't download a simple photo on phone. Home internet as well Crawling. How long do we have to wait till gets better?
wiseimp @wiseimp
Reported 2022-03-20 04:19:18
@BelongAU hey guys internet out here in adelaide 15 mins, second time m*** outage? What’s up?
Donovan @djcairney
Reported 2022-03-16 05:05:52
@BelongAU I’ve checked, there’s no outage at my address.
Donovan @djcairney
Reported 2022-03-16 04:24:26
@meghaonthemove @BelongAU Same issue... I think Belong is great, until you have a problem. Then it's a nightmare... going to give it until the weekend and might switch to another provider with local support.
Sean @ofloveandrage
Reported 2022-03-16 04:21:34
@BelongAU Is there currently maintenance on connection to Tasmania? Experiencing the exact same ping/speed/packet loss issues down to the digit when the fibre cut was half way to repaired.
It'd be nice to still be able to speak on the phone but here we are. #consideringoptions
DingoDan @Dingo_DanAus
Reported 2022-03-16 00:47:32
@BelongAU offer great prices on a reasonable network....BUT when things go wrong, help is an absolute pain in the arse to try and obtain.
If you like to be able to easily contact (and have them reply!) an ISP for help to solve a problem then steer clear of Belong. #nbn
Timmykov @timmykov
Reported 2022-03-13 05:11:04
@BelongAU internet been down for like two days ... what's up
Julie Aaron Young @julieaaronyoung
Reported 2022-03-13 00:09:18
@BelongAU I’m in Darlington, postcode 2008
I prefer that don’t move to DM’s because other in the same area are probably having the same issue and would like the know what’s up. Thank you.
Arem Gavin @aremgavin
Reported 2022-03-08 04:44:21
@BelongAU My NBN has been down for a day now. Have logged the issue but no reply. When will my internet be back on?
Xavier 🐺 @xavieowolf
Reported 2022-03-07 17:18:40
@BelongAU I'm unable to work because my NBN is down and my mobile data isn't fast enough to handle it. I've contacted you multiple times since 9am yesterday and have heard nothing back. When I joined you had a phone number. This is the last month you'll get money from me.
Dr Shannon PhD @shannonej
Reported 2022-03-07 03:32:50
@itsagrandollife @BelongAU @andy_penn Yep.
It's reading the script in a steady and non-stop way so that there's no actual problem solving, just script reading. With a cl***ic "we just tested X, and we've found it is Y" - I've had three of those. Now I have no wifi at all.
Jesse @YayJesse
Reported 2022-03-07 00:55:25
@BelongAU have had zero connection since Saturday afternoon and after multiple attempts at contacting your support team (DMs too) I haven’t had any response. This is incredibly frustrating not being able to raise an outage and confirm that it has been sent to the right people.
Bariq Alasadi @bariq_alasadi
Reported 2022-03-03 19:57:43
@BelongAU Help me by giving me the internet I’m paying for it’s been 3 day with no internet, and u shut down your phone service. How the the **** im supposed to concert you. I need the internet fix immediately and answer now
kylees world @bulldoggs20
Reported 2022-03-03 02:27:32
@BelongAU It says an unplanned outage is affecting your area. They already helped me gift my daughter as I sent a dm to you but you didn't open it. Thanks Lizzie
Rachel Metcalf @RachelZM24
Reported 2022-03-02 01:25:11
@BelongAU any updates on when connections will be restored in SEQ? 4216 Gold Coast, specifically? NBN has been down since last night and they say to contact our ISP for updates but I haven’t heard back from anyone yet.
Ayla Beckett @AylaBeckett
Reported 2022-03-01 02:40:03
@BelongAU hurry up n fix this **** my wifi been off for two days !!!
Rachel W @_rachelwang
Reported 2022-02-27 05:29:04
@BelongAU How on earth is this outage still continuing - people are still working from home and reliable internet is a daily necessity that we pay for. If this continues I will be seeking remedies for the disruption this has caused for the past several days
Damo @Zhyrxx
Reported 2022-02-25 21:06:35
@BelongAU @Amiciziaa_ Still no one to fix our wifi?
Rachel W @_rachelwang
Reported 2022-02-25 19:02:22
@BelongAU Have just messaged - unplanned outage is still continuing
Paul Wragg @Wragga
Reported 2022-02-25 18:18:56
@Alana40991949 @BelongAU Same issue but now onto 4th day. Did it get fixed?
Rachel W @_rachelwang
Reported 2022-02-25 06:59:51
@BelongAU This outage is ongoing - any indication as to when the service will be fixed?
Joe Oliva @joe_oliva313
Reported 2022-02-24 04:52:46
@BelongAU After seeing you support the dark side and your App is broken i will definite buy a sim from someone else L 🌈💩 https://t.co/DobVBZcOEd
Joe Oliva @joe_oliva313
Reported 2022-02-24 04:49:47
@BelongAU WHEN WILL YOU FIX YOUR APP ON IPHONE? Yes its the latest OS and no i don’t want to use Safari browser and compromise my security, stop being shifty and shut up and fix it, do your job!, actually never mind because i will buy a sim from someone else #Telstras*** https://t.co/oGIXdsP6Dw
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