Is Century Link down right now?

(latest update October 17, 2021)

CenturyLink offers internet, television, phone and home security services. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. CenturyLink serves homes and businesses in 37 states. CenturyLink has previoulsy acquired Embarq (2009), Qwest (2010), Savvis (2012) and Level3 Communications (2017). Is it up or down? Is it down for me? Check the status or Report your issues below!

Century Link Problem Reports

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Century Link Latest Reports

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Resister Persister but you can call me T @BobbieAnnGRITS1

Reported 2021-10-17 09:43:29

Good Morning All. My internet has been down since yesterday. Technology is great, until it's not. Also, CenturyLink sux. Enjoy your day folks.

Mark Parsons @chutneyboy

Reported 2021-10-16 23:38:28

@CenturyLinkHelp @CenturyLink stop dropping me from chat. Fix the problem

Paul Van Vleet @vanvleets

Reported 2021-10-16 23:19:21

Hey @CenturyLink and @CenturyLinkHelp we’ve had no DSL service since Thursday night, here in Crozet Virginia. What caused the outage and when will this get fixed?

chris nance @chrisnance34

Reported 2021-10-16 22:15:14

@downdetector @CenturyLinkHome is randomly down again on another weekend here in northern Arkansas.

Melinda Moore @Melinda62909033

Reported 2021-10-16 20:32:23

So glad I never used them. Then again my carrier centurylink, while not OAN funder, has the worst service imaginable. I called ATT for help when my service was down, they have actual helpful humans, I even thought of switching. Glad I didn’t.

chris nance @chrisnance34

Reported 2021-10-16 19:49:22

@CenturyLinkHelp And that's the problem. I receive an automated reply.

chris nance @chrisnance34

Reported 2021-10-16 19:02:53

@CenturyLinkHelp @CenturyLinkHome @CenturyLink Will you please fix your outage in Northern Arkansas? We shouldn't be w/out internet service for 24 hours on a weekend. This happens too much w/your company. It isn't on the local technicians either! #CenturyLink #centurylinkoutage

Mark Parsons @chutneyboy

Reported 2021-10-16 18:00:12

@CenturyLink what’s up? Internet is down and there’s no tech support!

David Kevin Graham @Kevingr308

Reported 2021-10-16 16:58:24

Good ole CenturyLink internet down again so it's movie night : 13 hours the secret soldiers of Benghazi 👍🇺🇲 https://t.co/IfFUifoJcO

Michael Allen @mickerallen100

Reported 2021-10-16 16:18:42

@CenturyLink imma need you to fix @LydariaGrey’s internet before 10pm central time. Okay? Okay. Thanks.

Carl Grunewald @CarlG724

Reported 2021-10-16 10:22:34

@CoxHelp @TheJimFarley @CenturyLink How about you send out a service tech to fix it?

Jimbo @TheJimFarley

Reported 2021-10-16 10:04:39

@CarlG724 @CoxHelp @CenturyLink can’t fix my internet till Monday. We’ve been out since Wednesday. It’s sickening

Book of Faeye @PunkRockDenMom

Reported 2021-10-16 03:04:15

@CenturyLinkHelp So far I have explained the situation repeatedly and you have danced around the issue that your company is aiding people in illegal surveillance on my property by not disconnecting services to the people who have been evicted for months.

Garrett "gov" Garver @garrett_garver

Reported 2021-10-15 23:53:37

@CenturyLink you guys are *** fix your WiFi

Jerry Dean Bowers @vipertoxin

Reported 2021-10-15 23:52:56

CenturyLink Outage Map • Is The Service Down? https://t.co/AZvOKHmUMj

Jerry Dean Bowers @vipertoxin

Reported 2021-10-15 23:52:43

CenturyLink Outage: Current Problems and Outages • Is The Service Down? https://t.co/YmouTpBacP

Average Joe @Stock2Joe

Reported 2021-10-15 23:47:00

@CenturyLinkHelp I called and was told you know about it and that it wouldn’t be fixed until 10 PM tomorrow. We were never notified. Usually utilities will send an outage notice and estimate when it will be fixed.

Average Joe @Stock2Joe

Reported 2021-10-15 23:20:04

Wanted to zone out after a busy week and found out @CenturyLink will be down for over 24 hours. Ridiculous. I’m over them.

Dad-min @herodotussays

Reported 2021-10-15 21:47:03

@CenturyLinkHelp Lol I worked with a 3rd party retailer for years helping your customers and it was always a nightmare. A tweet isn't going to fix your broken phone support.

Fing Internet Alert @outagedetect

Reported 2021-10-15 21:16:14

🆗 Moderate Internet #outage ended: #CenturyLink in #Washington since 5:55 PM resolved after 15 min, impacting #Seattle 🇺🇸 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L #CenturyLinkHelp #CenturyLinkdown #CenturyLinkoutage #CenturyLinkup #evenings https://t.co/nZshqY4KDd

Fing Internet Alert @outagedetect

Reported 2021-10-15 21:06:14

⚡ Moderate Internet #outage detected: #CenturyLink in #Washington since 5:55 PM, impacting #Seattle 🇺🇸 Live map and ****ysis 👉 https://t.co/dkTzS9z7mH Retweet if down for you too #CenturyLinkHelp #CenturyLinkdown #CenturyLinkoutage #nointernet #evenings https://t.co/L4U2O0DqUY

Jenifer Welch @jeniferw

Reported 2021-10-15 17:17:31

#centurylink is awful internet went down last night and they said the earliest they can come to house is Oct 25 when I asked if I would get a credit they ended the can't #worst company #centurylinksucks

NaniMarie @NaniWrites

Reported 2021-10-15 16:10:25

Dear @CenturyLink Your “block and delete” junk email feature blocks but does not delete. Might want to fix that.

Payne @HeyPayne0

Reported 2021-10-15 15:53:44

CenturyLink: "What outage?" Also CenturyLink: "lol how about a midnight release?" (They have moved the restoration time five times since the outage) https://t.co/x7cReEUuMq

Waltman @waltman

Reported 2021-10-15 15:24:26

Cudos to Phil at @VZWSupport for being the easiest part of my day. My internet is out, so I’m using my VZ account through my phone in order to work. He upgraded me 30GB shareable on ICS. Hopefully I dont have to use it all before @CenturyLink fixes their issue

Kristie Ebi, Ph.D., MPH @kristie_ebi

Reported 2021-10-15 14:51:23

@CenturyLinkHelp Can not replace C4000BG; I have to talk with someone who can. Two calls this morning totally 50 minutes and two disconnects. I already agreed to pay the higher monthly charge. At this point, I have two broken modems and 9 hours invested.

Kristie Ebi, Ph.D., MPH @kristie_ebi

Reported 2021-10-15 14:49:11

@CenturyLinkHelp Hi Jim: modem is ungracefully dying. It is a C3000A. 5 hours with tech support and the conclusion was it has to be replaced plus more than an hour to order C4000BG. It arrived 5 pm yesterday. 3 hours with tech support and it is broken and can’t be repaired. Tech support

Sara Neil @Saralneil

Reported 2021-10-15 14:40:07

@CenturyLinkBiz your customer service is terrible.... my phone line is down and no help till next Friday.... how would you like your business to be down for a week

Kristie Ebi, Ph.D., MPH @kristie_ebi

Reported 2021-10-15 14:27:17

@CenturyLinkHelp So far this week, I’ve spent 8 hours waiting to talk with tech support vs 2 hours talking with tech support. I’ve been disconnected 5 times by tech support. Problem remains unsolved. The only incentive to continue with CenturyLink is previous experience but that is fading.

Waltman @waltman

Reported 2021-10-15 13:23:56

@CenturyLinkHelp Shiela was the most helpful today. She, at least, got me a new @centurylink router coming to the house so that (maybe) CenturyLink support can find the problem

Adam Brisske @tensecomputer

Reported 2021-10-15 12:12:28

@CenturyLinkHelp @CenturyLink @CenturyLinkHome i am trying to contact support regarding an outage in the area, DMs are not being responded to.

~Yosy~ @sunflowerHerr

Reported 2021-10-15 11:47:57

@CenturyLink Fix your damn internet! Why must you guys always have so many issues??

Waltman @waltman

Reported 2021-10-15 11:35:49

@CenturyLinkHelp My fiber has been down since 3:05 PM yesterday central time. Is there any information about the outage?

Sam Iwen @sami59

Reported 2021-10-14 20:48:01

Okay waited for #CenturyLink tech for 8 1/2 hrs today. Tech installed a new modem/router. Internet worked for about two hours, and is now down again. WTF!!!!! #CenturyLink****s

Motivated Voter @MotivatedVoter

Reported 2021-10-14 20:02:18

@GovParsonMO Our state gov has complex issues to address. We need policy work - not never-ending political smears & divisive attack-mode. @DruryHotels, @mobankers, @MoAutoDealers, @kcchamber, @CenturyLink, @Ameren - Please, PLEASE stop fueling this w/donor $$. It is dragging #Missouri down. https://t.co/RFHHSb3WDN

Nusenda Credit Union @nusendacu

Reported 2021-10-14 19:55:00

Update: Our systems are back online following a CenturyLink Internet outage. Branches and call center remain operational. Mobile and Internet banking services are back online. Call center hours are extended to 7 PM. Thanks for your patience.

Nusenda Credit Union @nusendacu

Reported 2021-10-14 19:19:56

@Ray0fSunshine69 @theNikaCam ****o - many of our systems were unavailable today due to a regional CenturyLink outage. They are back online at this time. We apologize for any inconvenience and appreciate your patience today.

Nusenda Credit Union @nusendacu

Reported 2021-10-14 19:08:29

Update: Some systems are still down due to a CenturyLink outage. Branches and call center are operational. Mobile and Internet Banking are offline. Call center (505-889-7755) hours are extended to 7pm. We continue to work with CenturyLink on a resolution. Thanks for your patience

Nusenda Credit Union @nusendacu

Reported 2021-10-14 18:41:26

@Ray0fSunshine69 @Ray0fSunshine69 Some of our systems are still down due to a regional CenturyLink outage. Our branches & call center are operational. Mobile & Internet Banking are offline. Some debit & ATM card transactions are impacted. Call center (505-889-7755) hours are extended to 7pm.

Traek Malan @traekm

Reported 2021-10-14 18:22:56

I'm 100% sure @CenturyLink doesn't want my business or yours. Once again they have messed up and cannot correct the issue, this time hiding behind our "grandfathered" account. I really want to like them, but they consistently block their employees from doing "the right thing" 1/2

j d r @jdr86498632

Reported 2021-10-14 16:55:04

@CenturyLinkHelp I don’t dm don’t know how. The problem with centurylink is the slow speed available because of the landline situation and the unexpected loss of service from time to time. I know it’s because the phone lines out here are ancient and I’ve toyed with satellite but data limits suck.

Stephen Clark @stephenclark

Reported 2021-10-14 14:59:21

@alxsee @CenturyLink I’m not sure whether they care…but this exchange indicates either brutal honesty or a grammar problem: https://t.co/qimVHZOHw3

ℂ𝕦𝕡ī𝕕🔆 @EDMCupid_

Reported 2021-10-14 14:49:37

Century link so bad I have to wait 4 days for them to fix my internet lmfao what. trash. @CenturyLinkHelp

Barry Wilcox : #RaysUp💥 #Back2Back ⚡⚡⚡🏆🏆 @barryWilcox_

Reported 2021-10-14 14:26:04

Hey @CenturyLinkHelp I've been on 1.5-5mbps up and down for over a week now. The earliest a tech can come out is tomorrow, after one was supposed to come out yesterday. What the ****.

Jodi Eisen @Jleisen

Reported 2021-10-14 14:01:43

@CenturyLinkHelp I finally got through to someone (literally 3hrs later). We need someone to move it soon rather than nov 8th. 1838 W 39th ave in denver. Just purchased home and have all next week with no one living there yet. My son is in finance and cannot be down during the week. https://t.co/1D62mm8VNp

#suckit@jack @suckitjackbootz

Reported 2021-10-14 13:14:30

@CenturyLinkHelp Nope I was just marveling at how Facebook took credit for the internet outage that knocked ya off line And for those who don't know, THST was a chat bot who scanned the text, not the context, & sent an auto response to seeing its own name They don't give AF I'm not even a client

Bernalillo County @BernCounty

Reported 2021-10-14 12:45:31

Remote visits at MDC may be affected by an issue with a CenturyLink circuit. We apologize for any inconvenience.

💉Barbara Christensen💉 @BRCTweets

Reported 2021-10-14 12:42:35

OMG I hate @comcast with an undying p***ion. I managed to not be a customer for over 15y and now I know why. I miss Centurylink, and that's saying a lot. Heads up, if you are organized and order too far ahead they'll bait and switch you and it will take 5h on the phone to NOT fix

Sheila Larson @sheilarson10

Reported 2021-10-14 12:24:25

@CenturyLink I have been transferred 11 times. Each time I am told the dept I reached does not handle the issue I am having. All I want to know is there a service outage in my area. I can’t get any info. customer service has been horrible. People answering phones don’t care!

Paul Siriotis @rapples101

Reported 2021-10-14 10:31:58

@CenturyLinkHelp Jessica I can honestly appreciate you doing your job, but there's fiber lines down the road from us and we haven't gotten anything this way in almost two years. It's been made very clear that either they don't care or we don't matter enough. Thank you for that link anyway.

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