Is Cogeco down right now?
(latest update May 23, 2022)
Cogeco is a Canadian telecommunications and media company that provides a range of telecommunication products and services including cable television, radio and television broadcasting, telephony, and Internet services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Bradley O'Toole @bradnewt00
Reported 2022-05-23 22:33:15
@Earthma27960017 @cogeco same here no problem getting power back but having a tough time getting cogeco back online. Other ppl I know as soon as there power was restored so was there cogeco no problems
Dr Debra E Boyce-Vaxd&Maskd-Still @dboyceMD
Reported 2022-05-23 20:14:56
...and 2 days later the @cogeco outage message just keeps changing by 1-2 hours. We have power but no Internet or TV...
Eskomo @NotEskomo
Reported 2022-05-23 18:17:16
@Voidmysticfalls @elicw10 @cogecohelps @KiloAlpha11 My Cogeco Internet just came back on after being down since the storm. North end of town.
Eli C-W @elicw10
Reported 2022-05-23 17:34:57
@cogecohelps @KiloAlpha11 I mean sure, but since a couple other ISPs are fine, and 40-65% of the city has power - fair to ask why Rogers doesn't have to wait on an update from (a non-existant) entity called Peterborough Hydro, but Cogeco does, no? Still, not mad. If you said the wires were down, all gucci
Cogeco @cogecohelps
Reported 2022-05-23 17:26:23
@KiloAlpha11 Hi, Kilo. Still down due to hydro. No new updates from Peterborough Hydro yet, unfortunately. #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-23 17:25:56
@KiloAlpha11 Hi, Kilo. Hi, Josh. Still down due to hydro. No new updates from Peterborough Hydro yet, unfortunately. #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-23 17:25:26
@joshmartinrmt Hi, Josh. Yes, it's still down due to hydro. No new updates from Peterborough Hydro yet, unfortunately. #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-23 16:35:34
@MaryBrighton Hi, Mary. If your postal code is showing no outage and/or maintenance, open a live-chat with our Support team here: https://t.co/g9B8ZJqbje #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-23 16:24:45
@AverageJoePodc1 Hi. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap. Thank you for your patience here. #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-23 16:18:53
@mic****elgarvey Hi, Mic****e. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap. There are ETRs available per postal code here: https://t.co/MmtJqSFntx #Cogeco ^Steven
Josh Martin @joshmartinrmt
Reported 2022-05-23 13:59:45
@cogecohelps can you provide any updates on the west end of Peterborough? Is cogeco down in this area still? Many thanks
Cogeco @cogecohelps
Reported 2022-05-23 13:18:16
@jpkube Hi, John. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap: https://t.co/MmtJqSFntx #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-23 13:13:21
@3Sports12 Hi. Apologies for the outage. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap. Thank you for your patience here: https://t.co/Th8qsmxN9f #Cogeco ^Steven
Eh? @spikyjuice
Reported 2022-05-23 12:08:35
@DILLIGA41900881 @cogeco Not like some of us don’t have online businesses lol… you know.. to make money so we can fix the damage to our stuff? Get a life.
Cogeco @cogecohelps
Reported 2022-05-23 11:17:24
@CrankyBlonde1 Hi. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap: https://t.co/Th8qsmxN9f #Cogeco ^Steven
Cranky Blonde 🇨🇦🇨🇦🇨🇦 @CrankyBlonde1
Reported 2022-05-23 11:15:45
@cogecohelps @artbywilliam Ironic when the internet is down.
Cogeco @cogecohelps
Reported 2022-05-23 10:19:27
@elkehckngbttm Morning, Elke. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap: https://t.co/Th8qsmxN9f #Cogeco ^Steven
AppleCrumble @AppleCrumble
Reported 2022-05-23 10:04:55
@cogecohelps What gives?chk last night said my postal has no outage now it shows expected fix not until Tuesday @11:30pm? So what is it? BTW still no internet. https://t.co/fxM8ooxWA0
𝒌evin 𝒎𝒂𝒄𝒕𝒂𝒗ish @kmactav
Reported 2022-05-23 08:34:24
I couldn't resist. Checked @cogeco again at 8:31 am. It says the outage will be resolved at 9:31 am. It's good to know they are making progress.
𝒌evin 𝒎𝒂𝒄𝒕𝒂𝒗ish @kmactav
Reported 2022-05-23 07:59:00
Why is it that every time I check with @cogeco about my internet outage, the website tells me that they expect the problem will be resolved in *exactly* 60 minutes. 3x this morning. Now that I know this I won't need to check. It'll be fixed in 60 minutes, regardless when I ask.
Lumos the Owl @Lumostheowl
Reported 2022-05-22 23:18:18
@owakesol @cogecohelps Mine too. Outage map just keeps pushing back the eta by an hour, and has been for the last two days. 😡
DILLIGAF @DILLIGA41900881
Reported 2022-05-22 21:11:53
@cogeco One of the deadliest storms to hit Ontario and people *****ing about the internet being down! GET A LIFE
Heisenberg @TheeWhoKnocks
Reported 2022-05-22 21:00:02
@cogecohelps Hi Cogeco Steven ...thanks for replying. Yes there is an issue since Saturday in my specific postal code. Just hoping it gets resolved soon, as I need the internet.
Dennis Forbes 🇨🇦 @InstantGrudge
Reported 2022-05-22 20:28:29
@gabbett_matt9 @RetirementLif @cogecohelps Their nodes have battery backup, but if an outage exceeds their capacity it is always a debacle. Their platform is overly fragile.
Cogeco @cogecohelps
Reported 2022-05-22 19:07:00
@TheeWhoKnocks Hi, Heisenberg. Check here to see if there's an issue occurring within your specific postal code: https://t.co/GxFFzJeWGz If none, I recommend opening a live chat w/ Support here: https://t.co/QJMcViuSfz #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-22 18:29:00
@Lumostheowl Hi, Lumos. Lowville receives it's distribution from a different area. That area is still experiencing a hydro outage. We're continuing to work with the hydro company to get everyone back online asap: https://t.co/Th8qsmxN9f #Cogeco ^Steven
Lumos the Owl @Lumostheowl
Reported 2022-05-22 18:23:56
@cogecohelps When will internet be restored for Lowville. It’s been over 24hrs and the outage map keeps pushing the eta back an hour.
Cogeco @cogecohelps
Reported 2022-05-22 17:34:12
@capntrauma Hi, Trauma. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap: https://t.co/Th8qsmxN9f #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-22 16:50:27
@bmillarjr Hi, Bill. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap: https://t.co/Th8qsmxN9f #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-22 16:46:37
@Smokeacigar4me Hi. Even if your address' hydro is restored, hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap. Regarding your request, send me DM. #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-22 16:44:05
@NightLeza Hi, Leza. Thanks for the heads-up. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap: https://t.co/Th8qsmxN9f #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-22 16:36:53
@Lakesong Hi, Stacey. Hydro is still down in several areas where Cogeco service is distributed from. We're continuing to work with local hydro companies to get everyone back online asap: https://t.co/Th8qsmxN9f #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2022-05-22 16:25:43
@creating_utopia Hi. Even if your address did not experience a hydro-outage, a hydro-outage may have occurred in the local area where your Cogeco services are distributed from. We're continuing to work with local hydro companies to the restore the effected neighbourhoods asap. #Cogeco ^Steven
AppleCrumble @AppleCrumble
Reported 2022-05-22 15:15:00
@cogecohelps Your outage map shows service has been restored but my internet is still not working. I called your tech support and they can’t come to fix the issue until Thursday?!!!? How is this possible, I need it fixed as I WFH and need access asap!
Cogeco @cogecohelps
Reported 2022-05-22 13:29:51
@WeedStreet420 Hi. If this is a chronic issue you're experiencing, DM me your info and I'll investigate. #Cogeco ^Steven
GoBlueCdn @GoBlueCdn
Reported 2022-05-22 12:47:10
@cogecohelps If you Google “does epico have a search function” you get this 👇 which doesn’t answer the Q & turns it into Easter egg hunt. Epico website has 14 answers but none to the Q
Wife solved it by 👇👇. Now re-order titles without “the”, fix the laggy remote, and all bugs. https://t.co/bGDnzC2KVo
Cogeco @cogecohelps
Reported 2022-05-22 12:44:16
@TylerClouthier Hi, Tyler. Thanks for the heads-up. We're keeping an eye on the outage page. Since this is wide-spread, we're posting updates here as well: https://t.co/Th8qsmxN9f #Cogeco ^Steven
joelwatts @joelwatts
Reported 2022-05-22 12:05:36
It would appear that @Bell_Support internet and cell coverage are down in Lindsay, ON now. Been down for about an hour. I am getting wifi tho on my @cogecohelps signal.
JennLBM @JennBonBon
Reported 2022-05-22 11:50:31
@FinneganBC @cogeco I called and sat on hold for 20 minutes just to have @cogeco blame Burlington Hydro. A generator could probably solve the issue and not **** off thousands of their customers but what do I know...
Sarah Lecky @LilSarahBelle
Reported 2022-05-22 11:06:43
@JamesConnor1999 @cogeco Are you aware the reports of hurricane force winds? With trees and poles broken and uprooted? No tornadoes but hundreds of downbursts, which causes the same type of damage.
Matt Gabbett @gabbett_matt9
Reported 2022-05-22 11:06:23
@RetirementLif @cogecohelps The even more frustrating part is my cable and internet was working after the hydro outage, and then it randomly went out at 7pm. There’s clearly another issue they aren’t telling us. Their cogeco outage webpage just also keeps telling you a different time every hour.
Dennis Forbes 🇨🇦 @InstantGrudge
Reported 2022-05-22 10:51:58
@cogeco Why does your outage tool keep marking it as resolved, then adding a “new” outage. This is cl***ic metric manipulation.
Sayitlikeitis @RetirementLif
Reported 2022-05-22 09:32:42
@cogecohelps Still no cable, internet services to Cogeco customers around the Appleby College/Lakeshore Road area. Bell customers had their services come back on as soon as power was restored yesterday. Please advise as to the issue for Cogeco customers and expected time to restore services.
smoke cigars @Smokeacigar4me
Reported 2022-05-22 08:49:44
@cogecohelps internet in Peterborough has been down since 2pm yesterday, stop blaming the storm power was restored long ago. My neighbour has bell and it was never down! In fact I am using it now ! I want credit for down days !
Creating Utopia @creating_utopia
Reported 2022-05-22 06:51:51
@cogeco Your website says my outage has been resolved - and it has not. It’s been almost an entire day now and my power didn’t even go out.
Fing Internet Alert @outagedetect
Reported 2022-05-22 01:52:01
🆙 Moderate Internet #outage ended: #Cogeco in #Ontario #Canada since 12:40 PM resolved after 13 hours, impacting #Waterdown #Mooretown #Ottawa +3 areas
🇨🇦 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#Cogecohelps #Cogecodown #Cogecooutage #Cogecoup #night https://t.co/HfT2Un0k1d
Fing Internet Alert @outagedetect
Reported 2022-05-22 00:56:34
🚧 Moderate Internet #outage ongoing: #Cogeco in #Ontario #Canada since 12:40 PM for 12 hours, 15 min, impacting #Waterdown #Mooretown #Ottawa +3 areas
🇨🇦 Live map and ****ysis
👉 https://t.co/oDZXTYnrcM
#Cogecohelps #Cogecodown #Cogecooutage #nointernet #night https://t.co/nPkwKfmkyO
Tyler Clouthier @TylerClouthier
Reported 2022-05-21 23:06:39
@cogeco I have been checking your outage page that defaults to an hour longer from the time the page loads, now its 404 after telling me my outage was resolved, Cogeco wtf you doin baby?
sarcastic canadian ☘️ @SarcasticCan
Reported 2022-05-21 22:42:41
@cogecohelps just a heads up, since the storm went through at 12:30, we had a power outage, our internet has been slow (1-2mb/s) since then.
ArtByWilliam @artbywilliam
Reported 2022-05-21 22:41:38
Power returned after 6.5 hours but @cogeco still remains down. Their Outage site only pushes the ETA out one hour from the time you check. No true reflection of restore window. Hope the service crews work safely! So much damage from such a short but strong storm. https://t.co/AlYUIykUr3
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