Is Hotels.com down right now?
(latest update June 27, 2022)
Hotels.com is a website for booking hotel rooms online and by telephone. Is it up or down? Is it down for me? Check the status or Report your issues below!
Advertisement - Continue Reading Below
Hotels.com Problem Reports
No problems detected with Hotels.com
0
Reports
last 20 minutes
Problems in the last 24 hours
Show Social Media Reports
Hotels.com Latest Reports
Scroll down
Manish Welankar @ManishWelankar
Reported 2022-06-27 02:25:06
@hotelscomhelp still waiting to get my refund , why so much time ??? No one is helping me in this ? Even after I raise this issue here
Koel EmWeave @kokupuff
Reported 2022-06-26 08:51:32
They are such ****ing ***holes. I have been literally left roomless by these people & just had to stay up, hoping for the best. I hate @hotelsdotcom. Book direct.
Dennis de Groot @punchdouble
Reported 2022-06-26 08:11:23
I’ve been reiterating the same problem over and over to @hotelsdotcom customer reps for the past hour. How’s everybody else’s day going?
HG @persephoneFane
Reported 2022-06-26 04:49:03
@hotelsdotcom You will only get dirty broken rooms - they do not help and complaints ignored - Avoid this scam company - Scammers
Lindsay @canadianlinz
Reported 2022-06-25 21:08:54
I just noticed “Room 6025” on @hotelsdotcom’s bio and now I’m super curious what that’s about. Am I missing a reference?
(Also, if you’d like to send me to a room 6025 in Manhattan, I wouldn’t turn it down. 😂) https://t.co/zL5Dx77wzm
ginny young @horseygin
Reported 2022-06-25 15:53:27
@hotelscomhelp Im still getting nowhere with my problem though? You all go around in circles but nobody is taking action. You told me I would get my voucher back . In writing . Now please DO IT?
Susan Alkadri @susanalkadri
Reported 2022-06-24 15:14:38
@hotelsdotcom your call center staff is not appropriately addressing a very big safety and security issue with one of the hotels advertised and booked through your site. Where can we get help? Thanks.
Roger Corral @Roger_Corral
Reported 2022-06-24 00:26:44
Don't expect refund from @hotelscomhelp if your room is covered in disgusting black mold. Hotel Atlante Star in Rome refused to fix the problem or provide another room. We immediately checked out upon discovery of this health hazard, didn't spend single night there!! https://t.co/dpOSYCD8yn
Eric @Eroc00
Reported 2022-06-23 19:30:22
@hotelscomhelp I booked a suite but was given a cheaper room. Tried support but the rep didn’t understand the issue and refused to help. Spoke with the property directly and https://t.co/UQqigks8p5 has it wrong. Help me get a refund or I’m seeking a charge back.
D'Alton @dalton00
Reported 2022-06-23 13:25:08
@hotelsdotcom Thanks for the representation and inclusion but I am still annoyed at your company for not calling me to resolve our issue. I want a manager from the states to contact me.
Happy Customer @UserExperienceY
Reported 2022-06-23 11:04:23
@hotelsdotcom your search filters are broken. Again. would you please report the bug? https://t.co/htjYM6K4zD
Apollo @Aym_Apollo
Reported 2022-06-23 10:00:35
@hotelscomhelp : I’m a gold member with a lot of stays through https://t.co/jainV1r5AS but recently I started to use Agoda, booking and many others because all are minimum 30% lower than @hotelsdotcom and in some cases by 50%; my question to you what’s is the problem wiz z prices
shellie @shellieLuvsBlue
Reported 2022-06-22 18:37:35
@hotelscomhelp here’s a frustrating chat I just had with customer service. Please fix this for me https://t.co/4nCi7N75PO
Puttzlord @puttzlord
Reported 2022-06-22 18:25:56
@hotelsdotcom due to an issue with your website, I am having an issue with a reservation. After 40 minutes on hold for online chat, and 60 mins. on the phone, still no resolution. If you have someone that would like to reach out to correct the issue, please feel free.
Jo Winter @JoBradyWinter5
Reported 2022-06-22 16:49:34
@hotelscomhelp I have been trying to sort an issue for 2 weeks. Your customer service is atrocious. Please can someone get back to me asap. I hope no one ever uses your company as I have never had service like it. How you survive as a company is beyond me. DO NOT EVER BOOK THROUGH THEM
B.Kiptoo @bradjkiptoo
Reported 2022-06-22 12:23:14
@hotelsdotcom Thank you for confirming via DM that you will not provide me with any email or phone number through which this issue can be addressed.
Nuria Betanzo @BetanzoNuria
Reported 2022-06-22 10:24:02
AVOID @hotelsdotcomuk @hotelscomhelp !!!!!! If Pinocchio owned a hotels chain this would be his!! Pure false advertising Customer service nice but total waste of time. Supervisor said he will call us back to solve our problem ……. He didn’t. Real bad experience.
GG @georgiec1923
Reported 2022-06-22 03:55:02
@hotelscomhelp click pay twice and this is happening. None of the areas are highlighted? What is the problem with the booking? Thanks https://t.co/9L1EzPXGxN
Candace White|Makeup Artist @candacewmakeup
Reported 2022-06-21 09:56:20
@hotelsdotcom @WyndhamHotels @hotelsdotcom @hotelscomhelp WHY AM I UNABLE TO LEAVE A REVIEW? YOU'RE TAKING THAT AWAY BUT WON'T DEMAND THE PROPERTY ISSUE A REFUND EVEN THOUGH I HAVE PROOF OF THIS HOTEL MISREPRESENTING THEIR ROOMS https://t.co/MJ8mXDiXS5
HG @persephoneFane
Reported 2022-06-21 04:12:18
@hotelsdotcom Like filthy broken room you gave us and have not refunded for - Avoid this company - major scammers
The Realistic Parents @TheRealRents
Reported 2022-06-21 00:12:52
@hotelsdotcom @hotelsdotcom @hotelscomhelp still haven’t solved my problem!
Antony kirk @antkphdnot
Reported 2022-06-20 18:38:51
@hotelscomhelp
We have booked through your website but the hotel have not received it and will not honour our booking. We have tried contacting you to rectify this issue but only get automated systems. Can you provide a phone number in the UK where I can speak to someone?
Antony kirk @antkphdnot
Reported 2022-06-20 18:10:48
@hotelsdotcomuk
We have booked through your website but the hotel have not received it and will not honour our booking. We have tried contacting you to rectify this issue but only get automated systems. Can you provide a phone number in the UK where I can speak to someone?
Antony kirk @antkphdnot
Reported 2022-06-20 18:07:55
@hotelsdotcomuk
We have booked through your website but the hotel have not received it and will not honour our booking. We have tried contacting you to rectify this issue but only get automated SYSTEMS. Can you provide a phone number in the UK where I can speak to SOMEONE?
Stephanie Porras @periodeye
Reported 2022-06-20 17:15:14
@malber1 @martajewson @JetBlue @hotelscomhelp This, I have learned. I was trying to call a bunch of front desks, but was also having the same problem where everything was ringing through, or hotel was full
Basil Bhatti @BasilBhatti1
Reported 2022-06-20 15:15:49
@BBCWatchdog I'm getting appalling customer service by @hotelscomhelp. Overcharged me due to issue on their end, not offering a solution. CSR say they don't know the process of raising complaints, can't find it on their website either. Highly unprofessional. @hotelsdotcomuk
Basil Bhatti @BasilBhatti1
Reported 2022-06-20 15:14:12
@BBCWatchdog I'm getting appalling customer service by @hotelscomhelp. Overcharged for a booking due to issue on their end, not offering a solution. CSR say they don't know the process of raising complaints, can't find it on their website either. Highly unprofessional.
Vandana acharya @Vandanaachary20
Reported 2022-06-20 10:52:18
@prasannaaa415 @oyorooms @timesofindia @hotelscomhelp @makemytrip Looks like big scam ..even i am facing same issue
Chaitanya ✈️ @BrownPoints
Reported 2022-06-20 07:15:13
Here's how I managed to fix it. Called the IHCL Gold helpline, and they resolved it while on the call. I just had to send an email with ID proof (gold@tajhotels.com).
Fr. Louis Merosne @FrLouistweets
Reported 2022-06-20 01:36:42
@hotelsdotcom When you resolve the issue and refund me my money you can post it here for everyone to see! I’ll wait here.
David D. Timony, PhD @DrTimony
Reported 2022-06-19 23:32:53
@hotelscomhelp I have given you my itinerary number and email address no less than 4 times. Either fix it (delete my account completely) or refund my $$. tomorrow I'm calling the department of professional licensing in PA and will be sure to mention your agencies and their (non) response.
Cet @VotaPorPete
Reported 2022-06-19 15:27:34
@hotelsdotcom That didn't work. Can you just fix it?
The Realistic Parents @TheRealRents
Reported 2022-06-19 13:42:48
@hotelsdotcom @bbtay03 So did they solve your problem? I bet not. Never use @hotelsdotcom @hotelscomhelp.
The Realistic Parents @TheRealRents
Reported 2022-06-19 13:41:16
@hotelsdotcom @baconus66 Let me guess they didn’t fix it? Never use @hotelsdotcom @hotelscomhelp. They will allow you to be ripped off and do nothing about it!
HG @persephoneFane
Reported 2022-06-19 04:42:24
@hotelsdotcom We had dirty broken shower and broken bed - then you pretend to reply and refund but never did - avoid their scammers
The Realistic Parents @TheRealRents
Reported 2022-06-18 22:38:58
@hotelsdotcom @baconus66 You guys aren’t going to fix anything!
The Realistic Parents @TheRealRents
Reported 2022-06-18 18:41:14
@bradjkiptoo @hotelsdotcom @hotelsdotcom continues to play around with my problem too. They want to PM so they can deny you in private. SCAM!
The Realistic Parents @TheRealRents
Reported 2022-06-18 18:37:20
@phaneritic @hotelsdotcom refuses to fix customers problems!
The Realistic Parents @TheRealRents
Reported 2022-06-18 18:34:51
@bbtay03 @hotelsdotcom @hotelsdotcom is difficult to work with. I’m going to continue tagging them here on Twitter until they resolve my problem. Feel free to join! I’m trying to get them trending. I have more people joining later.
Beverly @everinmay
Reported 2022-06-18 13:26:01
@hotelscomhelp I’ve DM’d about a booking problem!
Reluctant Backpacker 🛩 Travel Blogger @RelBackpacker
Reported 2022-06-17 05:30:00
@TimMcKenna01 @bookingcom I use @hotelsdotcomuk (Expedia in disguise). Had no issue with refunds during the pandemic and I’ve enjoyed over £600 worth of free nights over the years.
vivshk13 @AnnVivshk13
Reported 2022-06-17 01:24:45
@CMMortlock @agoda @hotelscomhelp JOIN ME IN TAKING THIS AGODA COMPANY TO MAJOR NEWS AND SHUT THEM DOWN!!!! https://t.co/wwrUc40AMB
SecureCore (ACM, CSA) @SecureCoreDev
Reported 2022-06-15 17:34:55
@hotelsdotcom's registration email form fails to properly invalidate input when (legal but unsupported) characters in the user's email cannot be properly supported in THEIR platform.
This is a common issue across many sites (especially w/ +), but it's still sloppy engineering.
D. Chambers @DChambers72
Reported 2022-06-15 16:04:49
I just made "SILVER" status on my Hotelsdotcom account.
With the "Silver" status they are giving me a free room anywhere (up to $142).
Problem is, I have to use it before the end of this month or I lose it.
They will not let me use for the room I already have this weekend.
Si Elliott @actuallysi
Reported 2022-06-15 05:12:45
@hotelsdotcomuk - as a Rewards Gold member, what's the best number for me to call relating to an issue? A colleague has a booking problem and isn't able to speak to anyone to resolve it...
Claire Nieuwenhuis @nieuwenhuis_c
Reported 2022-06-11 21:47:27
@hotelscomhelp Lol guys, you’re not my issue, but thanks for the response. It’s your pals @bookingcom I have beef with
High Empress of The Galaxy @dawntray1224
Reported 2022-06-11 18:36:53
@hotelscomhelp I don’t need to PM I need for y’all to fix this issue that we have been trying to have resolved for going on three hours
High Empress of The Galaxy @dawntray1224
Reported 2022-06-11 18:32:54
@hotelscomhelp isn’t ****. Have been on hold for three hours talked to three different people about getting into a room. They have transferred multiple times and no one is actually solving my issue.
liveworkpose @maggytron
Reported 2022-06-11 09:06:47
@alfredek4 @hotelscomhelp Hope they fix your issue and not provide robotic auto-responses. Good luck 🙏🏼
WGZ @wggbullet
Reported 2022-06-10 15:29:33
@mossichurchil @hotelsdotcom i am having the same problem with them. and tried to search on twitter and found a lot of people had this same issue with them
Show Hotels.com Comments
Hotels.com Comments
Advertisement - Continue Reading Below