Is MyHeritage down right now?
(latest update March 31, 2023)
MyHeritage is an online genealogy platform with web, mobile, and software products. Is it up or down? Is it down for me? Check the status or Report your issues below!
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MyHeritage Latest Reports
berfin | katiekelli's publicist @tanyaschampagne
Reported 2023-03-13 17:51:27
gonna turn this into a conspiracy that needs its own "Little Known Facts" podcast episode where Ilana sits down with these three and they compare their myheritage tests or smth
★ James90266 ★ @James90266
Reported 2023-03-12 18:11:59
@MyHeritage everything I am updating in my tree is giving me error messages today. Are you down?
ancestors-reunited (Elaine) @ancestorsreuni1
Reported 2023-03-11 17:22:01
@lincstomypast I'm afraid the font size is a bit too small for me to be able to read comfortably, Chris. It's a problem I'm finding more and more, sadly, not just on blogs. Trying to message people on @MyHeritage is very difficult nowadays, the font is so small.
Reported 2023-03-11 15:00:21
@MyHeritage solved my problem with the dates of my trial period - I was wrong. Although getting help was more difficult than I'd like, they were gracious about it and I'm grateful for their kindness.
Annie Dwyer @anniedw84
Reported 2023-03-10 15:22:26
Ah now @MyHeritage this is just absolutely stupid to describe a relationship. Person is in fact my 2nd cousin 1x removed. What silly person in MH comes up with this stupidness? If it ain't broke, don't fix it! #Genealogy #FamilyHistory #ancestry https://t.co/d2x5q4F5DH
The Last Ones Standing @RomanyGypsies
Reported 2023-03-10 06:41:29
For longer video head across to our #tiktok link at the top of the page . Truth bombs 💣 #ancestryhour #ancestry #heritage #history #dnajourney @Ancestry @MyHeritage @findmypast would be great if you could run an article on this ever increasing issue which is becoming a problem https://t.co/hTA0g9L4gt
🌚El Vie🔮🌝 @elvienism
Reported 2023-03-09 20:32:44
@DayveRampas Not sure if our ancestors are related in anyway, I did the MyHeritage DNA testing and came across several people who has a matched ancestral DNA. I was randomly Googled Jenus Benggon who is in the US (not sure if that’s the same person). Hw I wish to track down all of my ancestry
Reported 2023-03-09 17:57:37
@MyHeritage Unfortunately the same issue.
Stephen J Caraccia CPA @SJCaracciaCPA
Reported 2023-03-08 08:39:46
@HistoricalTris1 @Chasing_My_Tale @Ancestry I like the idea of prompting the original poster to accept or reject new data, not unlike what MyHeritage does with matching people. Problem is, people copy the original image, and then re-upload it with (flawed) changes as if the original were their own.
Wildlife Mama @JennKnitsStuff
Reported 2023-03-06 11:51:43
@MyHeritage Stop ignoring your customers! I am not going to go away. Fix your mistake! #fail #Genealogy https://t.co/3XWeT8KmTr
Annie Dwyer @anniedw84
Reported 2023-03-03 11:48:44
@MyHeritage It's absolutely a pure stupid "new" thing! I don't have a tree on My Heritage so you could be telling me that one of many 3rd cousins daughter is a match to me. Why mess with something that's not broken?
Hector Prieto @circletheegg
Reported 2023-03-02 02:37:19
@MyHeritage @MichaelaNewell_ Can you please issue me a refund for the unauthorised payment of £79 that has been taken from my account. My account is under firstname.lastname@example.org
David Foard @Gemmo001
Reported 2023-02-26 17:50:35
@MyHeritage If you can only get the Shared matches tool To be able to select EVERYONE in one click. That would be wonderful. I have over 17000 matches in my dna list, so to do them all one at a time, or even one at a page as I scroll down is putting me off grouping my list (not the object).
Reported 2023-02-24 03:32:05
@cajun2078 @901Lulu That is why I suggest all bio seekers to use Ancestry. Because they have the largest data base. Then you can use that raw DNA and upload it to MyHeritage, GEDmatch, FamilyTreeDNA and other sites. With her own DNA she can find who is her bio family is and then narrow it down.
Sander Lentink @svlentink
Reported 2023-02-23 16:13:47
@MyHeritage Your webservice is broken, it says invalid email, while I know for sure it works (I manage the email server myself). Which gTLDs (https://t.co/FNfmwYei9y) do you guys support? I cannot register using my email now, your service doesn't accept all normal email addresses
Reported 2023-02-21 08:40:58
@MyHeritage ****o I would like to send a DNA kit back to the US from the UK and i have chosen to ship it through Evri which doesn’t need a stamp as they have their own labels for international shipping. What email/ phone number should i put down? (for customs clearance)
Reported 2023-02-20 20:43:55
@ClownWorld_ you love myheritage you love my name clear my path be my soldier let's take down rome https://t.co/rzNbRzyzfa
Linda Kida @LindaKida2
Reported 2023-02-19 06:59:04
@MyHeritage getting run around trying to get a refund. Was told I have to wait for someone else to contact me. I should and can be refunded right away with no waiting!!!! I see from others that this is a problem as well. Not very good for attracting people to use My Heritage.
Reported 2023-02-18 08:20:02
@MyHeritage Upon being charged $160 after my free trial that I forgot to cancel, they were very kind to issue me a full refund. Thank you my heritage.
Shelley Nyree Dootson @ShelleyDootsonG
Reported 2023-02-17 05:16:48
MyHeritage DNA test kit was posted in an envelope and was last seen and tracked in Milton Keynes in January. For weeks now I've been astral projecting to Texas across the Atlantic Ocean. Houston, I hope we don't have a problem.
Juliette (My Romeo married me) 🖐🏾 @emeryjuliette1
Reported 2023-02-16 07:54:40
@MyHeritage hey 👋 is the server down as I’ve been trying for over 28 hrs and the page won’t open
Reported 2023-02-10 07:40:31
@MyHeritage I have just sent you a DM with details on the issue.
Bruno Pierzakowski @realBrunoP
Reported 2023-02-09 20:26:20
@MyHeritage I have made several attempts to email myheritage support about a renewal issue without getting a response. There were several successful contacts prior...it just stopped working. Is there a way to get this issue resolved?
Reece Mellor (Scudge) @ReeceMellor0
Reported 2023-02-08 08:20:04
@Mikearice @YoukaiPrime @SparklingPishy @TheActMan_YT Nice invented name but even with the actual one, surnames are p***ed down through the ages (there are around 500 on MyHeritage alone). I'm a Mellor because my ancestors were once Millers and the spelling has been corrupted somewhere down the line.
haakon bakken @Slaughterdworl
Reported 2023-02-07 00:05:09
@MyHeritage im broken now Thatcher you charger me for a years service after the trial! Please helpensjon me get a fast refund i ned Thatcher for living Costs. Contacr md on DM . Or send me an email Haakbakken@gmail.com please help fast !!! :*(
Larry Deadmouse 🐀 @Larrydeadmouse
Reported 2023-02-04 11:18:03
@mradknight @MyHeritage Looks like an issue with @MyHeritage site. I have same issue but was working fine this morning
Andrew K @mradknight
Reported 2023-02-04 10:59:41
@MyHeritage Please can I double-check what UK databases you have access to for births / deaths / marriages? I'm researching my father through your site but no results are being returned at all. But when I search on FreeBDM the results are returned without issue which seems odd.
(((and meanwhile, I'm still thinkin'...))) @NotoriousSzin
Reported 2023-02-03 06:52:12
@MyHeritage there seems to be a problem with the family tree. I can't change an ancestor's details at all, it keeps throwing up an error.
Samantha Elley @Mannii
Reported 2023-02-02 16:07:38
@MyHeritage Page is down
Emma 💀 @Mostly_Northern
Reported 2023-02-02 14:11:16
@MyHeritage " Site down for maintenance until <insert a stupid time>"
Carol A Andrews @HotDesker
Reported 2023-02-02 12:07:49
@MyHeritage Discovering that one record that turns your research upside down.
Barbara Schmidt @BarbFFm
Reported 2023-02-02 11:00:01
@MyHeritage Internet is down
Chad Hanna 🇬🇧 🇮🇪 🇪🇺 #GTTO @chadhanna
Reported 2023-02-02 03:40:15
@triginbrew @MyHeritage Indeed, also a big problem if you had them as your ancestor!
Reported 2023-02-01 20:07:00
@MyHeritage Area internet outage
Nina Gafni @GafniNina
Reported 2023-02-01 19:20:32
@MyHeritage Courthouse burned down.
Dean Kagan @KaganDean
Reported 2023-02-01 18:25:17
@MyHeritage [family tree site] is down
Reported 2023-02-01 16:42:51
Dead serious @MyHeritage @MyHeritageNL
Stephanie Rewis @stefsull
Reported 2023-02-01 14:43:54
I'll add that someone at MyHeritage kindly helped with the log in problem after dumping my cookies. 💜
Reported 2023-02-01 01:22:12
@NextCryptoGain @7GUT22 @Twitter @facebook @MyHeritage @ENQ_enecuum I and many others just need the supply issue to be addressed...
Rainer Gutkas @7GUT22
Reported 2023-01-31 15:08:36
#Transparency is a rare #Good today. @Twitter, @Facebook, @MyHeritage, ... got at some time #hacked and did they inform you? @ENQ_enecuum got hacked, but the problem has been solved and transparent communicated: https://t.co/i0D0zaIgXd THX to the team behind $ENQ & #Enexspace
Reported 2023-01-31 04:18:44
@MyHeritageNL @MyHeritage Still no answer about this data breach! Removing 20M records isn't enough.
Shawn Rosvold @shawnrosvold
Reported 2023-01-27 09:31:53
@MyHeritage You should send out a notification a few days before you charge someone's credit card. And you should fix your site so that people can change their credit card info instead of having to start a trouble ticket.
Reported 2023-01-26 12:00:26
@Stamos121 @HarmlessYardDog 23 and me is the best model overall for ethnicity, imo. Hubby’s Italian ancestry came back on point down to the village/town while Ancestry was wildly off. MyHeritage will give you Aussie matches which don’t seem to show up elsewhere. FYI.
sally garland @florestaqueen
Reported 2023-01-26 05:25:53
@MyHeritage My daughter sent back her dna test in November and is still waiting a result. Is there a problem. You’re not answering her messages. @MyHeritage
Neth 🌹🏳️🌈💜🤍🖤🍰 @neth_dugan
Reported 2023-01-24 13:41:45
Well I've tried calling @MyHeritage twice over a billing issue asking for a refund, and still they've not contacted me. Woke up one day to find well over £100 taken out of my account and no notice the free trial was ended, and I'd thought I'd signed up to the monthly p*** anyway.
Andy Stacey @AAjs969
Reported 2023-01-20 05:53:43
@RoyalMail @MyHeritage well done for wasting my money Royal Mail! Can’t send DNA 🧬 Ito @MyHeritage because what with customs it will not be any good by the time we can send overseas! £50 down the drain
Reported 2023-01-19 13:34:01
Hi @MyHeritage I have a problem with your help center, I got charged 114£ instead of 5£ for the subscription And I asked for a refund but I still didn’t receive the money or the reply
Reported 2023-01-19 13:32:36
Hi @MyHeritageI I have a problem with your help center, I got charged 114£ instead of 5£ for the subscription And I asked for a refund but I still didn’t receive the money or the reply
aely a @mcodes312
Reported 2023-01-18 15:45:23
@MyHeritage I was charged over $100 for some website software. I only ordered a DNA kit which I was charged separately for. Can you fix this?
Jim Chaffee 🇺🇦 @JimChaffeeEM
Reported 2023-01-18 13:45:13
@MyHeritage Can you fix how newspapers, military records, etc. are search on your site? If I am searching for someone who was born in 1922, I don't need to see newspaper articles from 1890 about someone with a similar name.
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