Is Shop down right now?
(latest update October 25, 2021)
Shop is an iOS and Android online shopping assistant app designed to help you track, pay, and shop better. Is it up or down? Is it down for me? Check the status or Report your issues below!
Shop Problem Reports
No problems detected with Shop
0
Reports
last 20 minutes
Problems in the last 24 hours
Show Social Media Reports
Shop Latest Reports
Scroll down
🌈sara❤️🧡💛💚💙💜 @saraspilchen
Reported 2021-10-25 16:32:15
@ShopifySupport any idea how to fix this? https://t.co/A3xyMWyAzN is my store. https://t.co/jdPemRTqXk
𝖈𝖎𝖆𝖗𝖆 @Ciara_H0ward
Reported 2021-10-25 16:31:56
@ShopifySupport is the shopify app down? I can’t see any insights from today and view any orders https://t.co/l5AcT6e2Jl
Shannon Duncan (Ballegeer) @shannballegeer
Reported 2021-10-25 15:43:19
@ShopifySupport How about not shutting down small business store fronts because of your own mistakes? Horrible customer service.
Shannon Duncan (Ballegeer) @shannballegeer
Reported 2021-10-25 15:42:11
Is your goal to shut down and bully small businesses over YOUR mistakes, @Shopify ??? Would never recommend using Shopify to anyone!! @ShopifySupport @ShopifyPartners
Suzy @SDemporium
Reported 2021-10-25 11:42:22
@ShopifySupport Problem sorted. I can alter the settings on the camera so I don't need to alter it afterwards which will save hours. I just hope I remember before I next use it for anything else 🤷♀️
Mitchell and King @mitchellandking
Reported 2021-10-25 06:26:14
@ShopifySupport We need the option of a free gift native within Shopify. Also sale options like bold/discount ninja use. The problem with the apps is they don't work alongside one another that well.
Silver Sprocket @ssbcpunk
Reported 2021-10-24 18:27:48
@ShopifySupport We're having an admin outage for our shop, any idea on what's causing the issue and when it will be back up? Thank you
Shoaib Islam Shadhin @ShoaibShadhin
Reported 2021-10-24 16:41:37
GOOGLE MERCHANT CENTER FIXT EXPERT.
@GoogleAds
@fiverr @fiverrpromogigs @PromotionsGig @Zamirulislam96 @fiverr @googlemerchants @googlemerc
@ShopifySupport @Shopify @ShopifyPartners @GMC @gmcuk
https://t.co/mPNv2TOENJ https://t.co/QB4S4HxYxp
Russell Bishop @RussellBishop
Reported 2021-10-24 05:00:39
@artist_awards Interestingly I also got a @ShopifySupport SMS verification code through – so whatever confirmation systems being used are completely broken, and didn't verify my email address or my phone number (linked to email) whatsoever.
Balanced Bites @balancedbites
Reported 2021-10-24 02:04:56
@ShopifySupport never seen this error before moving from cart to Checkout… known issue? https://t.co/lFlSnrVhIS
Kyler Auston @auston_ka
Reported 2021-10-22 23:13:55
@ShopifySupport I initially emailed escrowcom as that was the contact info on the email correspondence, once they said it's your issue, I then went to the next address which was shopify@escrow.com - never fking opened, finally sent a third request to exchange support who has also not responded.
Kyler Auston @auston_ka
Reported 2021-10-22 22:53:51
@ShopifySupport Stay far, far away from $SHOP, down 5% just today- this 'company' is falling apart at the seams. I wonder if @tobi knows just how **** his business has become. Customer support non-existent, selling scam sites via #exchange, and non-working help centers. Incredible.
Kyler Auston @auston_ka
Reported 2021-10-22 22:40:07
@ShopifySupport Payouts still going to original #exchange seller after purchase and sale on Oct. 20th, 2021, with no issue. I DONT HAVE OWNERSHIP. While his old bill is continuing to fail with no ability to access because original seller removed Billing access. HOW IS THIS YOUR BUSINESS MODEL. https://t.co/dozefkaO9D
Kyler Auston @auston_ka
Reported 2021-10-22 22:33:26
@ShopifySupport I've been emailing every contact attached to the service and sale. No responses from shopify, https://t.co/jnrlHOVRZN got their money and said it's shopifys issue. Yall still paying out the origina seller profits on one card while saying the billing failed on his other card. HOW.
Brendan Quigley @quigley_brendan
Reported 2021-10-22 11:43:50
@ShopifySupport I'm getting continues redirects when accessing Shopify inbox on two different stores today and yesterday? A me / cache problem olor is there something happen here? Thanks
🔴 @de_gouville
Reported 2021-10-22 10:23:15
@ShopifySupport @MizzAppleJacks Same for me guys… what the problem ??
Harry Brooks @LocalBizBuz
Reported 2021-10-22 08:37:04
@Shopify @ShopifySupport - I see you really, really, really, really, really - 5 really's - don't want people contacting support. Nice endless loop of help center links you've crafted. I've wasted 15 minutes and no resolution for a simple issue. Thanks.
savaloy @gandybjs
Reported 2021-10-22 08:11:29
@ShopifySupport That's alright!
The only thing I'm not enjoying about shopify now is the marketing emails. Please make it mobile usable, also when you flag an newsletter and as having issues preventing delivery, tell us EXACTLY what the issue is?
Kathryn Louise Burn @Kaggzlouise
Reported 2021-10-22 05:17:05
@ShopifySupport Still the same problem https://t.co/2g3AW7FsEf
bhuva yatin @bhuvayatin3
Reported 2021-10-21 22:20:21
@Shopify @PMOIndia @ShopifySupport @ShopifyPartners @Highsense17 Thank for replying, but I already told this problem to the @ShopifySupport to the gmail on 10 April 2021 and today its take 6 months complete but not solve the issue. I send the many emails to the @ShopifySupport.
Emilia Iversen @EmiliaIversen
Reported 2021-10-21 17:19:03
@ShopifySupport their message for all of their customers is, that its a shopify problem, and they are trying to get hold of you
Emilia Iversen @EmiliaIversen
Reported 2021-10-21 17:18:40
@ShopifySupport quickpay is the payment provider. They say its a shopify problem where shopify sends invalid order numbers
Emilia Iversen @EmiliaIversen
Reported 2021-10-21 17:03:11
@ShopifySupport please fix your payments! I cant recieve payments because you send wrong order number to our third party paymentprovider.
Sonny Byrd 🚢 30 for 30🚢 @sonnybyrd
Reported 2021-10-21 12:24:28
@ShopifySupport Absolute same problem. I cannot log in whatsoever, because when the email address field is pre-filled, when you click to change the email address, the captcha disappears. WHAT. IS. GOING ON OVER THERE?
Nostalgia Vault @nostalgiavault
Reported 2021-10-21 06:49:54
@ShopifySupport hi, I can’t login in either desktop browser or the app, I get “this store is unavailable:” without a reason, is it down for scheduled maintenance? I need to ship some orders asap, thanks.
Guido @coinguido
Reported 2021-10-21 01:15:18
@Bonan_Me Same issue with Google, fb, insta. All are public companies, all driven by shareholder value. How to increase shareholder value? Employ as few people as possible and automate as many processes as possible. A human touch is, sadly, very rare. Notable exception: @ShopifySupport
🤨/Polly The Politician @empress_ary
Reported 2021-10-20 16:50:40
Hey @ShopifySupport ! I need a direct email for so support to alleviate a problem. I haven’t the answer I need in the community or the help center. Who can I contact to quickly ***ist?
Shibby The Jabroni @Shibbroni
Reported 2021-10-20 16:18:37
@ShopifySupport hi
I keep getting double notifications for every order - how do I fix this? https://t.co/m9JvBVLTTf
ʜᴀʏʟᴇʏ @Hayley_Dawns
Reported 2021-10-20 15:38:05
@ShopifySupport Hey Shopify, my site down again. Just FYI this happens all the time for no reason.
William Rolph @wprolph
Reported 2021-10-20 15:05:59
@ShopifySupport Is it true I can't change checkout fonts through code unless on Plus? So we can't get design consistency throughout the customer journey / whole site unless we're on the same plan as Unilever, Sony, clarks and the economist .. surely not.. ? How can I fix my font?
The Consign of the Times @rocsignments
Reported 2021-10-20 03:47:20
Am I just expecting too much from companies? WHY are we so stupid to continue doing business with these brands? I've had a almost three week issue that @Shopify @ShopifySupport hasn't done anything and tonight 'hung up' on me twice #shopify #business #Economia #SEO #Website https://t.co/bTuLfsjfBR
XTREME Appliances @xtremeappliance
Reported 2021-10-19 21:40:22
The #MissUniversePhilippines2021 fever is on! 👑 Who do you think it will be? 👀 Comment down below!
#XTREMEAndroidTV
#XTREMEAppliances
#OneStopShopAppliances https://t.co/gqeBiUQqMa
Suzy @SDemporium
Reported 2021-10-19 15:07:38
@ShopifySupport Thank you I’ll take a look! Luckily i’m switching provider this time, as they did this the last time the contract ended too. So hopefully I won’t have any issues with the site from the end of the month. Can you offer any help with the item tabs issue at all?
Suzy @SDemporium
Reported 2021-10-19 14:59:02
@ShopifySupport @Shopify I wonder if that’s the issue then. Ever since my broadband contract entered the final month, NowTV seem to have taken the speed & quality back to the dial up days 😩
Appropriated Productions @AppropriatedP
Reported 2021-10-19 08:36:17
@ShopifySupport
I am trying to pay my bill.
The auto-support doesn't cover the issue I'm experiencing.
Thank you.
Screamin' Peril 🎃 @stevenmerrill
Reported 2021-10-18 16:51:47
@ShopifySupport @marketing_ape Your backend was definitely down for about 5 minutes this afternoon.
ʜᴀʏʟᴇʏ @Hayley_Dawns
Reported 2021-10-18 16:47:05
@ShopifySupport once again, Shopify is down. I swear this has been happening once a week for the past month.
Strut Jewelry @strutjewelry
Reported 2021-10-18 16:44:39
@ShopifySupport is Shopify down? My store keeps going offline
West End Kids @weklife
Reported 2021-10-18 16:43:55
@ShopifySupport hey! Hope all is well with you guys! So it appears my site wither on safari or google is down. https://t.co/c0oUXhBeRB
Marketing Guy @marketing_ape
Reported 2021-10-18 16:38:07
@ShopifySupport Hi there! Shopify sites are down. Is this being resolved?
Buck City Breaks @BuckCityBreaks
Reported 2021-10-18 16:36:38
It looks like Shopify is temporarily down.... we'll keep you all posted, but you know the BCB fam doesn't let things like this get us down 😎
@Shopify @ShopifySupport https://t.co/d5ykWU0cVW
Ahmed Barre @AhmedBa75198718
Reported 2021-10-18 13:44:13
@ShopifySupport Yeah , I just tried different domain names but the problem is still the same
Eric @theprepsailor
Reported 2021-10-18 13:12:37
@ShopifySupport They were on the backend and said everything was correct and this is a case by case issue… could you look at my info and reply to this thread confirming this so people will see that this is a safe link?
Phil Smy @psmy
Reported 2021-10-18 08:07:05
@ShopifySupport Thanks. I'll give it a try. the issue is getting the Bogus Gateway to work. Also I feel I am doing something wrong as I need to enter all the business details including bank account. Even though it's a dev store.
Phil Smy @psmy
Reported 2021-10-18 08:02:07
@ShopifySupport The problem with the support is that it wants me to choose a store and my development store is not listed there!
Steel E. Dan @irnbrute_
Reported 2021-10-18 05:24:22
@ShopifySupport I do have a partner account, yes!
I’ve been working on cloned themes for most of my time, but have run into the issue of needing to update product images but not have them update on the ‘live’ site, which is what got me wondering about working in a fresh environment.
Aisha M. Rashed @AishaMrh
Reported 2021-10-18 05:11:09
@metalli2sis @ShopifySupport @localbizdom I face the same problem, I couldn’t do it myself..
Business RBK @BusinessRBK
Reported 2021-10-18 04:14:26
Our fortnightly business briefing newsletter is now available.
Key articles in this issue include:
Congratulations to Kingston University
How to win an award for your business
Innovation and growth - fully funded support
ShopAppy launching soon
https://t.co/3Tks5gvhxx
Manasi @Maya_Socrates
Reported 2021-10-17 07:23:37
@ShopifySupport Please check this merchant help.differentlady@gmail.com with different ecom websites and frauding people. They are registered as Lovely Home Kitchen at PayU. They are taking orders, taking money and not delivering order with website taken down #fraud
The Wild Moon @thewildmooncc
Reported 2021-10-17 07:02:40
Why can’t @Shopify change a simple admin issue?! I’m paying for a service I’m not receiving and no one is responding to my repeated emails.
@ShopifySupport
Show Shop Comments