Is Shop down right now?
(latest update February 01, 2023)
Shop is an iOS and Android online shopping assistant app designed to help you track, pay, and shop better. Is it up or down? Is it down for me? Check the status or Report your issues below!
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🎠 @beyoontze
Reported 2023-01-31 18:43:35
the “join” section of B’s website still isn’t working, it doesn’t let you select a country from the menu & the ‘submit’ button doesn’t work. it’s been like this for weeks, PLEASE tell the web team to fix it. @shopbeyonce @parkwood @shopify @yns1118 @amakadsi @shopifysupport https://t.co/Vopz9Bl7IV
ItsOnWithJon @JONKEENG
Reported 2023-01-31 18:07:47
@ShopifySupport Someone needs to contact me asap this is Unacceptable I receive no code when you guys send an email and your steps are just making me do circles with no solutions to my problem.
ItsOnWithJon @JONKEENG
Reported 2023-01-31 16:45:39
@ShopifySupport you guys need to contact me and nobody has reached out. My website is down and I need this issue fixed ASAP.
E-commerce Marketplace @duruvicofficial
Reported 2023-01-31 15:45:18
My next question is:
Are @ShopifySupport refusing to ***ist me because I'm black?
This is a question please
Is this a racist issue?
@MrBeast @elonmusk @BLMLA
E-commerce Marketplace @duruvicofficial
Reported 2023-01-31 15:45:15
Today I'm calling out @Shopify and @ShopifySupport to update me on why they decided to close down my store.
I started a store with them, got my first order 6 days ago
The order was marked as a high risk order.
Next thing was my store being disabled
Continue below 👇 @MrBeast https://t.co/MdAkFSzVD0
Chris ⚡ @icantrank
Reported 2023-01-31 10:31:21
@ShopifySupport @Shopify trash company, trash support, trash processes.
you've read all my tweets, you have colleagues and staff to talk to and liase with but your job is to shut me up not solve my problem.
0/10 would not recommend to anyone ever.
I will log into support site every day and chase..
UCW has resumed the beep boops. @ShopUCW
Reported 2023-01-30 22:37:31
@undeniablebtq @Night_Worms @Shopify @ShopifySupport Turns out my issue was it was "scheduling inventory" to auto fill at a later time.
I was on hold so long that the problem resolved itself.
Check the schedule automation options on the right column.
Undeniable Boutique @undeniablebtq
Reported 2023-01-30 19:28:32
@ShopUCW @Night_Worms @Shopify @ShopifySupport Happening over here too. Contacted them 6 hours ago and still no fix. This is great for business! @Shopify would be fabby to get an update!
Huttonian Designs @HuttonianD
Reported 2023-01-30 16:59:22
@ShopifySupport My original adviser told me he wouldn't help because he's going on break. Wish I had the luxury of taking a break, but my Shopify store is currently down... sooo.....
Afsana Alvi @afsana_alvi
Reported 2023-01-30 16:29:04
@ShopifySupport I updated price 3-4 days ago and faced that issue. I can see no changes.
Afsana Alvi @afsana_alvi
Reported 2023-01-30 16:23:53
@ShopifySupport It’s actually hard for me to give you any more specific details. I faced this issue and that's why I am asking if it's possible. I updated price but later found no changes and products available on frontend but nothing found on backend. is this something possibl,can be happened?
Afsana Alvi @afsana_alvi
Reported 2023-01-30 16:09:35
Hi @ShopifySupport, having some issues with Shopify for last few days. I updated price and later found no update happened. Some items available on store but not getting it on backend. Also, not getting any code for 2 step login. Is there any issue?
Mesh & Cloth @MeshCloth
Reported 2023-01-30 15:56:33
@ShopifySupport Thanks, but just in case it got lost, my issue is the opposite. A product that should be out of stock is listed as available.
Mesh & Cloth @MeshCloth
Reported 2023-01-30 15:50:14
Hey @ShopifySupport, some of my products are listed as in available on the frontend, but are out of stock (for sure, we triple-checked in reality/the admin). Nothing about this on your status and it page, is this a known issue?
Sebastian% @drizy_datboi
Reported 2023-01-30 15:19:25
@shop I have an issue within your app. It gives me an error reading for a term payment saying it is having trouble please try again later. It’s been a couple of days I’ve tried signing out and deleting the app even in your website and now the purchase isn’t on my account thanks.
Wai @wheyel9
Reported 2023-01-30 15:01:28
@ShopifySupport Also do you have any suggestion for me how to fix shopify ****ytics? live support told me discrepancies is caused by certain (GDPR) apps..uninstalled all apps still not tracking, add to cart - reached checkout - sale, only tracking visitors.
Wai @wheyel9
Reported 2023-01-30 14:53:36
@ShopifySupport Alright, seems to be working but sometimes it’a still kinda buggy tho, have to set it to concept - turn it back to active and then again on concept - active before it recognize that the inventory (stock) is set to 0..but if this issue persist, i will contact live support. Thanks
Wai @wheyel9
Reported 2023-01-30 14:26:45
Is there currently a problem with shopify? i can’t turn off / on items in my store..look likes inventory won’t sync. for example: i set it to 0 availability but in my store it still selling..@ShopifySupport @Shopify
W @igotthewoo
Reported 2023-01-30 13:39:48
@ShopifySupport I already have an open ticket on this. The agent couldn’t fix it. The problem is all my out of stock items are appearing in stock. People are buying and Shopify won’t refund me! I’m losing money on every refund this is not okay!!!
W @igotthewoo
Reported 2023-01-30 13:34:25
Out of stock items keep appearing as in stock @Shopify Duplicate orders have been made but @ShopifySupport refuse to refund the card fees!!! Your platform is broken, this is not a seller error!
KB2021IE @KB2021IE
Reported 2023-01-30 13:34:08
@ShopifySupport I did tell them 3 weeks ago. It's still not working. I don't have time or the will power to go through it all again. Please fix it.
KB2021IE @KB2021IE
Reported 2023-01-30 13:23:09
@ShopifySupport the request call back has been broken for me for weeks now. Always error occurred. Driving me crazy, check your logs and fix the issue!!!
Kristi @kristisoomer
Reported 2023-01-30 09:40:01
Shopify reporting down for everyone this AM? @ShopifySupport #shopifydown
Ben Sehl @benjaminsehl
Reported 2023-01-29 21:33:57
@michaelperry @Stussy @ShopifyPlus @shop Aren’t you shopping in the US though? It’s just Shopify checkout down there. But ya I do a surprising amount of shopping on @shop now!
Pro tip is following your fav brands and retailers, and then search for best deal on specific stuff — looking at a Delonghi La Specialista.
Chaurasia @practicological
Reported 2023-01-29 10:56:53
@ShopifySupport Huh?
Cust is facing issue in order to establish a contact with the merchant and you being the medium cannot share their general contact information for privacy reasons, seriously?
I have a simple request, if iam unable to contact them, then you guys can inform them to contact me!
Lalit Wason @DostLalit
Reported 2023-01-28 21:53:08
@ShopifySupport the issue i already eloborate over the mail in details, please reply the same. This is so anoloying its been 2 days what kind of support is this ?
i have 7 stores & now what do you want me to do now shifted all some other platforms.
Never seen so unprofessional support.
zooko❤ⓩ🛡🦓🦓🦓 @zooko
Reported 2023-01-28 16:31:57
@AnonShopApp That’s what really matters. “Anonymity set” is an attempt to boil down the answer to those questions into a single number, but that can’t really work, because you can’t summarize different situations and different kinds of information leaking to different people into one number.
zooko❤ⓩ🛡🦓🦓🦓 @zooko
Reported 2023-01-28 16:23:52
@AnonShopApp Nicely done! When I read the questions I was like “Oh no, here we go again with the confusion around these topics”, but when I scrolled down to your answers, I was surprised to find that they were almost [*] perfectly accurate!
Zalemart @ZalemartZA
Reported 2023-01-28 11:11:14
@ShopifySupport Hi. Please can @Shopify agents be trained to solve a problem in the most feasible manner for the merchant? Every time I have a problem or requirement, I'm directed to a Shopify Expert or a third party app... I am asking for support, not for a reference...
phanyfr 🐛 @phanyfr
Reported 2023-01-28 07:11:21
@ShopifySupport I did a DMCA 2 days Ago about a store that stole my whole copy, my clients testemony and its
advertising on Facebook with my Store Logo on and you didnt took it down yet?
Keela Hodges @msskuttersrule
Reported 2023-01-28 04:52:05
@michaspiojos @shop I'm having the same problem. They don't deliver. Don't reply back. Got nothing.
Rica Mac @therealricamac
Reported 2023-01-27 10:51:50
@ShopifySupport Not being able to speak to someone while being ignored in chat is not solving my problem nor finding the money I’m owed.
Phil Kyprianou @philkyprianou
Reported 2023-01-27 09:07:07
@ShopifySupport I suspect a big issue for the past few days with checkout. Prices are changing on products from the reach checkout page and shipping page. Like you see it's the same currency. https://t.co/qj40WEsCLw
realwolfhowl @blueraptoreth
Reported 2023-01-27 01:31:49
..@tobi
Shopify Facebook shut down this guy because FBI said so? WTF TOBI?!! @ShopifySupport @shopify @elonmusk @ScottAdamsSays
https://t.co/ikjzAan2P4
cuteambie @cutembie
Reported 2023-01-26 08:53:22
@ShopifySupport The problem is I have not received emails with a why? How long ? something from me to help with this process. I just a have a dashboard notification to contact support. Your support team is below industry standards and can provide a resolve. After first $4k payout you put a hold
Varun Agarwal @varun315_
Reported 2023-01-26 02:14:26
@ShopifySupport Shipping serviceability APIs are failing from last 30min. Is there an outage going on?
recon @reconfigures
Reported 2023-01-25 15:32:43
@ShopifySupport Does that contact form goes anywhere? Still broken...
cmscss @cmscss2
Reported 2023-01-25 12:57:22
@ShopifySupport REQUEST: Please bring back search on the orders page. Moving it to a button adds an extra click to something we do 100 of times a day. Stop clicks, stop RSI! Instead, maybe fix the way Dawn shows product variants that don't actually exist? https://t.co/7jlpK3TAub
GeorgeGreenhill @GreenhillGeorge
Reported 2023-01-25 11:53:56
Issue has also been noticed by others: https://t.co/1kOAeNHyZy @ShopifySupport @harleyf @tobi @Shopify
Yacht Buoy @Yacht_Buoy_
Reported 2023-01-25 06:11:43
Hi, @YouTubeLiaison @TeamYouTube @YouTubeCreators Do you know when the issue with @Shopify is going to be sorted? It's been nearly 3 weeks now 😢 I really would love to start tagging my products in my videos @ShopifyEng @ShopifySupport @SusanWojcicki @tobi
Nilesh shahu @Nileshs32396433
Reported 2023-01-25 03:29:21
Well @ShopifyDevs @ShopifySupport @ShopifyEng @Shopify was going through your "renowned" website and found a major issue/glitch which didn'
t allow me to complete my purchase.
Its sad that this hasn't been fixed yet😕
Buff Boy Brewing Co. @buffboybrewing
Reported 2023-01-24 22:42:06
Where are the #Shopify customers today? Let's rally together. We need to put our foot/feet down.
Let's get #BoycottShopify trending today.
Who's with us?
@Shopify @ShopifySupport @ShopifyPlus @ShopifyEng @ShopifyDevs
Buff Boy Brewing Co. @buffboybrewing
Reported 2023-01-24 18:16:40
Where are the #Shopify customers today? Let's rally together. We need to put our foot/feet down.
Let's get #BoycottShopify trending today.
Who's with us?
@Shopify @ShopifySupport @ShopifyPlus @ShopifyEng @ShopifyDevs
Buff Boy Brewing Co. @buffboybrewing
Reported 2023-01-24 18:06:03
Where are the #Shopify customers today? Let's rally together. We need to put our foot/feet down.
Let's get #BoycottShopify trending today.
Who's with us?
@Shopify @ShopifySupport @ShopifyPlus @ShopifyEng @ShopifyDevs
Wai @wheyel9
Reported 2023-01-24 16:52:57
@ShopifySupport @Shopify Shopify, any suggestions how to fix Shopify ****ytics? it won’t track any sales - add to cart - reached checkout etc. for my store since January 20th. i’m using a paid theme “Responsive” which is compatible with shopify 2.0.
zac ¨̮ @ghostive
Reported 2023-01-24 15:41:35
@ShopifySupport On Thursday I purchased something using shop pay, ***uming if was a Shopify shop, and I tried checking on the order and the store is unavailable and it seems they have taken the money and shut down without sending anything out.
Techno Logia @TechnoLogia14
Reported 2023-01-24 14:34:21
@ShopifySupport My domain isn't working for some reason. Can someone help me fix it?
David Burkett Ⓜ️🕸 @DavidBurkett38
Reported 2023-01-24 12:06:15
@AnonShopApp @DontTraceMeBruh The problem is a lack of MWEB support among more user-friendly wallets. So far, it's only implemented on LTC Core. The goal for 2023 is to help get MWEB supported on all major LTC wallets.
t.v.vignesh @techahoy
Reported 2023-01-24 09:36:34
@ShopifySupport @ShopifySupport Thanks for the reply. The issue is not just with the payment hardware but almost all the compatible hardware due to the unavailability in INDIA or high cost of hardware compared to local providers of similar hardware in the market as mentioned in this thread.
Forceful Expulsion @ForcefulExp
Reported 2023-01-23 15:50:04
@drmzio @ShopifySupport @Shopify @ShopifyDevs @tobi we have the same problem with our stores
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