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(latest update October 07, 2022)
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Sairam kalasikam @KalasikamSairam
Reported 2022-10-07 10:42:26
@SamsungSupport The installer people called me to fix the dryer and refrigerator tomorrow ..let’s see if it’s done.
Sairam kalasikam @KalasikamSairam
Reported 2022-10-07 10:11:00
@SamsungSupport @SamsungSupport I have tweeted this because there is no response from the given number.. you again directing me to same is not making sense. Is samsung is so incompetent that they can resolve an issue through only inbound call and not outbound call. G
Shreya Shrivastava @ShreyaS35493708
Reported 2022-10-07 06:31:00
@SamsungMobile My Samsung galaxy M30s phone got hanged and not starting I immediately reached to customer care. He didn’t even checked my phone properly i told me that phone has motherboard problem. Customer service should not be like that. So disappointed with @SamsungSupport https://t.co/unOpw0VIB4
Subrat @Subrat56795104
Reported 2022-10-07 06:09:01
@SamsungIndia @SamsungSupport
Dear Team,
I have pursed a Samsung Mobile(Galaxy M31S // IMEI 354076824811261) before last 1.5 year back, before 10 day i update the latest IOS after that mobile continuously booting. When visit customer care center it's mother bord problem.
Anuj Dhuriya @AnujDhuriya8
Reported 2022-10-07 02:42:43
@itsipratik @SamsungMobile @SamsungSupport @RelianceDigital @SamsungIndia The heating issues in Samsung phones is very common but as a costumer you can only find help from service centres but this behaviour of service providers is not acceptable. It’s a humble request to look into this problem.
Jitto viju c @Jittovijuc
Reported 2022-10-06 22:58:42
SAMSUNG M series & A series phone is a budget phone. The price is also very less. Quality is also very less. M Series and A series most of the phone facing chip problem & Mb problem. What is the reason?
@SamsungIndia @Samsung @SamsungMobile @SamsungMobileUS @SamsungSupport
Tyler @xtye_
Reported 2022-10-06 19:39:45
Nice.
Pic messages hanging up on "sending..." on the S22 Ultra.
@SamsungSupport When is a fix coming? Been a problem since launch...
Aaron Rojas @AaronRo68570999
Reported 2022-10-06 18:54:41
@SamsungSupport hey samsung ive got a tv not that long ago and it just wont detect wifi and its frustrating. How do i fix the problem? (AU8000 model)
Latrell Jennings (Eccentech) @Eccentech
Reported 2022-10-06 17:05:51
I had all this important data on here I needed synced and it took them THIS long for them to fix their issue! That's stupid! @SamsungMobileUS @Samsung @SamsungSupport yall gotta get it together. I'm beyond ****ed. It should NOT of taken this long for a simple fix.
Cyfluthrin @Twi77erSuxDong
Reported 2022-10-06 14:52:00
It took a week for the parts to come in. The combined control board for the freezer and fridge has gone out. Looking online it seems to be a very common problem for Samsung. I should have read more reviews before🤦♂️
@Samsung @SamsungUS @SamsungSupport @BestBuy @ConsumerReports
Cyfluthrin @Twi77erSuxDong
Reported 2022-10-06 14:51:59
We called Best Buy immediately and they were able to set us up with Samsung who had a contracted service company help us. They came out a week later to diagnose the problem.
@Samsung @SamsungUS @SamsungSupport @BestBuy @ConsumerReports
Cyfluthrin @Twi77erSuxDong
Reported 2022-10-06 14:51:56
7 months later our family went on a road trip to see our oldest. He doesn’t get home much because he is so busy at a US military academy. We got back after midnight on 9/6 and discovered the fridge was broken.
@Samsung @SamsungUS @SamsungSupport @BestBuy @ConsumerReports
Matt Mock @mock_the_casbah
Reported 2022-10-06 09:48:27
Hey @samsungsupport @samsung @SamsungTV
Go screw yourself!
Your customer service is abysmal!
Get a Firestick? Bc your TV doesnt support apps anymore.
WHY IS YOUR PROBLEM BEING TRANSFERRED TO THE CUSTOMER W/O ANY SUPPORT??
@ShieldVoC
this alien @thisalien
Reported 2022-10-06 09:35:09
@ilayasq @SamsungSupport To be fair, this is the ONLY issue I've encountered with an otherwise terrific device. But the lack of updates and useful support is frustrating.
Juan 💯 (juanhundred.eth) @gojonbriel
Reported 2022-10-06 09:23:02
Hey
@SamsungSupport
@SamsungBizUSA
@SamsungBizUSA
I want my s21 screen to be as bright as it was before the updates.
I don't care about battery life. Please fix it.
Caro 🌊🇺🇲🇨🇷 @carogonza2
Reported 2022-10-06 07:54:31
.@Samsung @SamsungMobile @SamsungSupport is this true? FTS
𝔐𝔞𝔯𝔞 𝔍𝔞𝔡𝔢 🇺🇸 🇺🇦 @MaraJade_2017
Reported 2022-10-06 07:21:32
@Samsung @SamsungMobile @SamsungSupport is now a supporter of Truth Social. They apparently have no problem furthering the spread of dangerous misinformation and hate that may very well end up destroying our country.
Bulb @BulbUK
Reported 2022-10-06 04:43:31
@alexbeckett @smartthings Hi Alex, we aren't aware of there being an issue with the Smart Things app. Please can you DM us with your account details so I can take a look - Meg 💡 https://t.co/7PNWNRIbLi
Abhishek Bhushan @abhibhushan1910
Reported 2022-10-06 02:07:44
@SamsungIndia @Samsung @samsungsupportt @SamsungMobile @SamsungNewsIN watch 4 has been submitted for repair since last week but till today nobody has even understood the problem. They are asking me for video proof that issue i am asking works on watch. Pathetic & worst service.
ƙąཞą ɖąŋ۷ɛཞʂ🌻🏳️⚧️🏳️🌈🇺🇸 @FolloWooit
Reported 2022-10-06 00:21:34
Urging @Samsung
@SamsungUS
@SamsungMobile
@SamsungMobileUS
@SamsungSupport
To remove Truth Social from The Samsung Galaxy Store
don't allow your company & products to be part of the problem. https://t.co/AdWMd85LGC
this alien @thisalien
Reported 2022-10-05 22:57:12
@SamsungSupport can't tell me why I haven't received security updates on my #zfold4 since July (referred me to Best Buy?) anyone else having this issue?
JustJoshin33 @JustJoshin33
Reported 2022-10-05 22:23:49
@SamsungSupport Hey there Mabel. You guys didn't help me at all through DM. I was directed to find a Samsung affiliated shop. Which leads me back to the initial issue I tweeted about. Absolutely no help. You leave us no options. I won't be buying Samsung phones ever again. What junk.
Big D @bigdsenpai
Reported 2022-10-05 20:46:56
@CentavoHonesto @cobie Mostly the differences are very incremental! I give a slight edge to the Samsung just because I like Samsung’s menus, smartphone SmartThings app and remotes better (plus ofc the brightness) but it just comes down to personal taste tbh - they’re both unbelievably good
Ashley Steen @aey1004
Reported 2022-10-05 20:13:36
@SamsungSupport I don't know what kind of bug that you pushed to my Z3 flip through an update, but you need to fix it NOW!!? It's going into split screen without provocation. I finally had to turn everything thing off. It never used to do that...
Unfiltered @brucebrillard
Reported 2022-10-05 19:00:41
#Samsung @SamsungSupport 5 days of hour long calls, 5 Smart Tutor sessions and none of them can get my new Samsung Tab A8 to import photos from SD cards to Google Photos. Now they tell me to drive 30 miles to I fix it store! Don't ever buy a Samsung product you'll regret it!
BMCP @BMCP32
Reported 2022-10-05 18:38:43
@MattMP1 @SamsungSupport @noname21slb Couldn’t fix it. A month without tv. And I bought it for football. Well guess what. It’s football season. Doesn’t matter to them my cable bill is $200 a month with no tv! Never ever buy Samsung again! The best part is my mom was about to buy same tv. Not now. Going to buy LG.
BMCP @BMCP32
Reported 2022-10-05 18:34:47
@MattMP1 @SamsungSupport @noname21slb This must be how they do business. Bought a $2500 tv that quit working after an update. 9 months old. Took 2 days and 1.5 hour conversation for them to admit the tv was still under warranty. Took another week for them to order part and send someone out. That part didn’t fix it…
Matt Mock @mock_the_casbah
Reported 2022-10-05 18:33:17
@SamsungSupport I have been waiting 30 minutes for a reply to questions I asked via DM.
So what is Samsung going to do since it is their product that is obsolete?
What guarantee do I have that I won't have to buy another TV in a couple of years bc of the same issue?
Mike Benson @Unbox_warehouse
Reported 2022-10-05 17:56:09
@SamsungSupport I did find some information on there but there is no solution to the issue. I cannot set my day and night brightness. It says its auto but it is not set properly for my room also when you install a large frame you get no more sensors. I just want to set day and night settings.
Matt Mock @mock_the_casbah
Reported 2022-10-05 16:57:59
@SamsungSupport So what is Samsung going to do since it is their product that is obsolete?
What guarantee do I have that I won't have to buy another TV in a couple of years bc of the same issue?
Why did it take you so long to answer?
Narendra Nagarwal @Nagarwal92
Reported 2022-10-05 14:32:56
My mobile problem is still not solved. It's been almost 1 month for me. samsung A53 5G 8gb @Samsung @SamsungIndia @SamsungMobile @SamsungSupport #Eric Kim #Woohyung Lee #Han, Jong Hee #Kyung, Kye Hyun # https://t.co/n0YIAZTNaq
Vivek @Vivek27498091
Reported 2022-10-04 21:14:28
@SamsungMobileUS @SamsungSupport @SamsungUS
@Samsung -I just want to personally thanks to Samsung for taking care of customer problem. At last I received the phone what I was looking for. My earlier tweet intention was not defame Samsung reputation. Thanks for keeping the trust.
Tripta Tyagi @TyagiTripta
Reported 2022-10-04 17:16:11
@SamsungSupport after 2 -3 months i have been facing same problem my ac stopped working...., i don't know what to do this time. Again n again i have been facing same problem after spending lots of money i haven't got what i deserved
Sarah ❤💜💙 @Sperryish
Reported 2022-10-04 17:04:20
Two phone calls with Samsung alone today. Both on hold for 20+ minutes then disconnected with no resolution to the problem. @Samsung @SamsungMobileUS @SamsungSupport #Samsung
Miso @Miso010121
Reported 2022-10-04 17:00:08
Hey @Samsung @SamsungSupport Ive spent 90+ min on the phone w ur customer service team being p***ed around bc my dishwasher was delivered with a broken hose, then told samsung cant help me repair it?? Ive already taken a day off work and will now need to take at least a 2nd. wtf
Nithin Sinkaran @nithinsinkaran
Reported 2022-10-04 15:32:21
@SamsungSupport @SamsungIndia @Samsung I have been trying to get help with my QLED tv back in India with it's pannel issue for over 45 days. The lack of response from Samsung India was beyond painful. Am lost at this point. Let me know if you are able to ***ist.
Mark G. @Groucho1062
Reported 2022-10-04 08:14:53
@SamsungSupport Thx for checking. Pretty sure the problem has to do with other apps' notifications. When I start a call, the sound is fine. Then a notification comes in from another app, and my microphone cuts out, and the other side can't hear me. I don't think it matters what the other app is.
hari @hari_maezen
Reported 2022-10-04 03:43:21
@SamsungSupport charge my watch using phone 1 reverse wireless charging it will charge one second then disconnected. Then I will search YouTube all nothing phone user face this problem with watch 4. I will charge iPhone using my phone reverse wireless charging it's perfectly work please fix this
Sumit Kumar @Spiers_Sumit
Reported 2022-10-03 23:31:10
I think it's a motherboard problem.
And it's not happened due to me so i want a free service. Stop selling fraud phones at cheap price.
@supportosamsung
@SamsungMobile
@Samsung
@SamsungSupport
Andres Quesada 🇺🇸 @TepidPolitics
Reported 2022-10-03 21:39:03
@SamsungSupport yall ever search "galaxy ultra black screen" ? I just had to and it's pretty annoying to see so many people with the same problem as me
\rosie @rosienybk
Reported 2022-10-03 19:02:14
@SamsungSupport A shame that I’ve spent large sums of $ buying ur appliances so when they break even under warranty you guys use every excuse not to fix . Waiting since Aug having reps talking to me like trash, and being 0 help. U can obviously take ur courtesy coupon & shove it.
Karla Flores @KarlaFtkt7569
Reported 2022-10-03 18:26:33
@SamsungSupport
Warranty issue going on since 8/16
Still waiting for E-code
@SamsungMobileUS
@samsung
Palak @palaklakhani2
Reported 2022-10-03 18:14:54
If this issue is not resolved immediately then I might intiate a return on the all the products that I have purchased and go with a different brand. @SamsungSupport
@SamsungUS
Palak @palaklakhani2
Reported 2022-10-03 18:12:02
@SamsungSupport I am trying to get an order replacement on the product that i had purchased. 2 times a damaged order was delivered to me. I have been on call since 5 hours trying to resolve and get a replacement. This is so frustrating. I need immediate action on this issue.
max-o'-lantern 🎃 @maxtastrophe
Reported 2022-10-03 17:16:34
Hey @SamsungSupport, why exactly am I paying for service when your latest update rendered my phone UNABLE TO RECEIVE TEXT MESSAGES unless I do a full reboot. Every time I receive a text.
Fix this ****.
Eric William @nevvermind183
Reported 2022-10-03 17:11:18
@SamsungSupport There are several ticket numbers too I could provide. Back in august I was ***igned to one repair company and waited a few day to find out they don’t fix sealed systems, so I was ***igned to another company called New England appliance repair. Waited a week
Eric William @nevvermind183
Reported 2022-10-03 16:27:26
@SamsungSupport I need customer service help beyond what the 800 number can provide. I have an issue with a warranty refund on an appliance. How do I speak to someone who cares before I file a lawsuit in small claims court.
Mark G. @Groucho1062
Reported 2022-10-03 11:46:22
@Samsung @SamsungSupport The microphone on my Galaxy S10 phone doesn't work for calls. I tested it with a recording app and it worked fine, but when I make/receive calls, the other party can't hear me. Been happening for days (weeks?).
How can I diagnose/fix?
Steven Dazzo @sdazzo
Reported 2022-10-03 09:44:18
@SamsungSupport since you latest update to phones all URL's that have a calendar date in it no longer open when receiving text or sending a text. It triggers to open the calendar. is a fix coming for this? Thanks!
FVCK YOU 😬 @NeonPinkToes
Reported 2022-10-02 20:00:23
@SamsungSupport THAT IS EXACTLY THE PROBLEM YOUR PHONE'S NOTIFICATION AREA AT TOP DO NOT FOLLOW ONE'S CHOICES!!!! AND YOU HAVE KNOWN THIS. IF ONE HAS A LIGHT WALLPAPER THEN YOU SHOUDL AUTOMATICALLY USE BLACK FONT BUT NO.... LITERALLY CAN'T READ WHAT IS IN NOTIFICATION BAR
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