Is Sonos currently down? Live Status and Outage Reports

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Daniel Stevberg @DanielStevberg

Reported 2023-01-31 08:34:25

@Sonos @JboxHupp @hanifbali @Spotify No it's not truth! I have Galaxy s22 Android phone and I can't cast directly from YouTube Music app and have always to open Sonos app and use the library there which looks sooo bad! Fix it asap!

RADIO COLLECTION @RADIO_CLN

Reported 2023-01-31 08:12:12

#Alec Benjamin - Let Me Down Slowly on https://t.co/wiiiN7wGoD, Android app : https://t.co/AzKT3zK2tP. Iphone App : https://t.co/SBm3JC2g41 #Webradio #PopRock #music #alexa #HeyGoogle #sonos https://t.co/dBApfSUcAa

PearFamily @PrimoSaysIt

Reported 2023-01-31 02:20:00

@Sonos while I’m ranting… has anyone else complained that there’s no specific search within your Saved Albums (this a problem especially when it’s an album with several key artists and it’s not under any particular artist’s name). Isn’t this an easy fix? And certainly necessary.

Aryan Latif @Aryan_l05

Reported 2023-01-30 21:10:16

@Sonos When is your guys next software update? will it fix trueplay on the the Arc?

PearFamily @PrimoSaysIt

Reported 2023-01-30 19:57:01

@Sonos has anyone else been struggling with the sub-par sonos app update? Starting with when you touch the group master Vol, ALL the volumes immediately CHANGE. It used to just OPEN the Vol panel. Now it cuts all my gains down as it opens, and erratically. I’ve reached out, nada.

BetterSleep | Formerly Relax Melodies @bettersleephq

Reported 2023-01-30 10:27:16

@MattiGroves @AppleSupport @Sonos Just in case it is on our end, you can reach our support team by visiting https://t.co/le6nbvh7Q5 or by clicking “Profile” and then the Support & Help button in the app. Hope the problem gets solved soon 🌙

AndyWatson@hachyderm.io @andrewwatson

Reported 2023-01-30 09:37:09

i mean, kudos i guess for recovering from the error but still. @Sonos I'm not debugging your broken app for you. Makes me wonder about the quality of everything else you build too... https://t.co/KaCAgqx4YF

Michael Mathews - @makfan@sfba.social @makfan

Reported 2023-01-29 18:58:29

@Sonos While i have been able to fix most of the issues, my Mac running Ventura keeps erroring when trying to update the controller app. So I have to control rooms and volume with my phone. "Sonos update failed. An unexpected error occurred. Please try again."

Paul Morrison @ekkridon

Reported 2023-01-29 18:28:01

@Sonos and @amazon not sure which of you is falling down but neither of you look very good. Ordered an Arc with them on Black Friday and still have no projected ship date. Two months seems far too long to be waiting.

nobodyreally @gamefeast

Reported 2023-01-29 15:57:19

@BruceDawson0xB @Sonos I had this issue too and sonos phone support resolved it for me, it was an issue at my router

Bruce Dawson @BruceDawson0xB

Reported 2023-01-29 02:47:47

I figured out part of the problem. I ***umed the @Sonos app was being smart. When it asked me to reconnect to a speaker I ***umed it was the one in the room with me. It was actually trying to connect to a speaker in another country.

They Call Me Nels @TheyCallMeNels

Reported 2023-01-29 00:41:38

Good lord @Sonos, you guys need to burn your ENTIRE codebase down and start from scratch. The app literally will not connect to the speakers half the time. It's a joke.

joe f @jfergus1969

Reported 2023-01-28 22:16:39

@RobOstrom @NickWilsonSays @JBLaudio @Sonos We are definitely going to sit down and research our next purchase.

⭐️CarolinaDude🤘🏼 @KISSdude12

Reported 2023-01-28 20:07:13

#NowPlaying "I Won't Back Down" by Tom Petty on @Sonos ⁦@tompetty⁩

RADIO COLLECTION @RADIO_CLN

Reported 2023-01-28 17:30:18

#Sa***e Garden - Crash and Burn on https://t.co/wiiiN7wGoD, Android app : https://t.co/AzKT3zK2tP. Iphone App : https://t.co/SBm3JC2g41 #Webradio #PopRock #music #alexa #HeyGoogle #sonos https://t.co/RbBsszHt0s

Kyle Corbett @Kylesfunhavings

Reported 2023-01-26 11:11:26

@Sonos @lumafield Your speakers are amazing, but your software sucks. Thousands of people tell you on your socials and you constantly push back that it's their internet and interference. Please fix your issus so I can brag about how great Sonos is again - it's been years.

RADIO COLLECTION @RADIO_CLN

Reported 2023-01-26 07:02:12

#Annie Lennox - Walking on Broken Gl*** on https://t.co/wiiiN7wGoD, Android app : https://t.co/AzKT3zK2tP. Iphone App : https://t.co/SBm3JC2g41 #Webradio #PopRock #music #alexa #HeyGoogle #sonos https://t.co/tPPpMC8LbG

BetterSleep | Formerly Relax Melodies @bettersleephq

Reported 2023-01-25 09:36:12

@LadyAlyssaEsq @Apple @Sonos If @Apple can't help in the end, you can always send a message to our support team via the in-app Help & Support button 🌙 We hope this problem is fixed soon!

Alyssa Hill @LadyAlyssaEsq

Reported 2023-01-24 22:32:36

Solve this math problem: We have a subscription to @bettersleephq and we @Apple airplay it to our @Sonos One SL but in the last two day it has not worked. Which is the problem?

Steve Diamond @SteveDiamondCo

Reported 2023-01-24 20:22:27

@Sonos What’s the problem with Sonos Radio HD?I’m paid up, and I don’t feel like waiting for 90 min on hold to speak with a tech. Yes, I logged out and back in. Other suggestions? Thank you. https://t.co/W59QyeI077

RADIO COLLECTION @RADIO_CLN

Reported 2023-01-24 14:39:11

#Tears for Fears - Falling Down on https://t.co/wiiiN7wGoD, Android app : https://t.co/AzKT3zK2tP. Iphone App : https://t.co/SBm3JC2g41 #Webradio #PopRock #music #alexa #HeyGoogle #sonos https://t.co/kdIdk6lvoj

Beloved Aristocrat @belovedaristo

Reported 2023-01-23 23:40:49

@Sonos Thank you for the canned reply. It's not a technical issue, its a policy (and thus brand equity) issue in two parts: 1. Sonos pushes mandatory updates way too often, and, 2. I never know when these updates will brick my devices after the 2020 debacle. https://t.co/SH9N5D6xUC

Addison @addisonjames

Reported 2023-01-23 18:05:14

@Sonos Love my Beam and the privacy Sonos Voice offers, but my Beam constantly thinks the TV is saying "Hey Sonos" and the volume dips down 3-4 times per movie. Are yall aware of this bug? It forces me to turn off the voice ***istant forever which is a bummer.

Mike Smith @MikeSmithGDMF

Reported 2023-01-22 19:49:50

Suddenly having issues streaming @Spotify through @Sonos today. Whats going on? Is it an issue with my network. Haven't had any issues until just now. @SpotifyCares

Drew Miller @DrewMiller_CTR

Reported 2023-01-22 18:03:08

$1200 of @Sonos speakers enjoyed for years and then they pushed something around November that turned connecting from their app or Spotify to garbage. Would never have invested if I knew they’d be so frustrating to use. Please fix, SONOS. If you were a service I would fire you.

Kendall @KReichley

Reported 2023-01-22 00:13:29

@IKEA @Sonos Oh, man! I gotta get me some. Solves the “how will you mount the speakers for perfect audio?” problem, right?

Darius Bur @BurDarius

Reported 2023-01-21 20:14:01

#Bose soundbar failed again just after I had it serviced for the same power issue just over a year ago. Is it time to switch or give Bose another chance? #seriously @Bose #customerexperience #CustomerService @Sonos #BoseSpeakers #BoseSoundBar300 @BoseService #soundispower #sonos

Frank Castro Primoy @f_castro_primoy

Reported 2023-01-21 19:39:17

Hands down @Sonos kicks @Apple ***

Key and/or Low @KeAndra_S

Reported 2023-01-20 18:52:32

@Sonos cmon y’all gotta fix the app. I can’t connect to any of my devices which makes them absolutely useless. It’s been months

the goose is loose @picklescoffee

Reported 2023-01-20 09:30:12

@sonos fix your ****

Nick watson @Dirtynes

Reported 2023-01-20 06:22:23

@Sonos When you fix your equipment so it can play Atmos over EARC without a very loud banging noise...

Brett Again @TremendousValue

Reported 2023-01-20 01:07:16

I've spent days installing and trying out every open source pile of **** @Sonos controller I could find on Github. Web apps, native apps...they're all broken in a million little ways. I've settled on casting from @plexamp on Ubuntu, but I deserve better.

Brett Again @TremendousValue

Reported 2023-01-20 01:05:52

I've spent days installing and trying out every open source pile of **** @Sonos controller I could find on Github. Web apps, native apps...they're all broken in a million little ways. I've settled on casting from @plexamp on Ubutnu, but I deserve better.

Hector Munoz 𓆏 @Hectic358

Reported 2023-01-19 18:42:20

@Sonosheeee Listen... I'm temporarily down bad

O.R. Kennett @OliverKennett

Reported 2023-01-19 11:02:47

@RangerStation @BlindGuyTech @AMIaudio @Sonos Yeah, I’ll be interested to hear the difference. I’m lucky enough to have a pair of AirPods Max and they do sound pretty sensational which I do believe is down to the chips they’re using.

TeethInTheDarkness @teethinthedark

Reported 2023-01-19 09:38:07

@audiblesupport Yes, only when connected to Sonos. When not connected, the timer works as expected. I just tested it with a different title, same issue. Tested with Burning Chrome and also with The Invincible. Tried two different @Sonos speakers (Move and Roam).

James Bernstein @jamesbernstein

Reported 2023-01-19 04:27:41

@Mic****eL_Craig @Sonos I actually never had that issue - what’s your setup?

Anthony Eales @ants000

Reported 2023-01-19 00:58:22

This is the error I get on the @Sonos app. "Sonos and your mobile device must be on the same network". Well it is on the same Wi-Fi network. I'm on the second generation of Starlink and it's router. It was working for a couple of weeks initially until I had this problem. #help 🐞 https://t.co/tYGjdk2fVe

Anthony Eales @ants000

Reported 2023-01-19 00:53:14

Hey @verge @reckless it seems that @SpaceX Starlink has trouble with compatibility with @Sonos systems. I haven't seen it reported anywhere yet. But it's been a problem for over a year now. There's countless wep pages on @Google with the compatibility issues unresolved. #help 🔊

𝓼𝓮𝓫 🙋🏻‍♂️ @punkenciel_

Reported 2023-01-18 10:38:50

https://t.co/Lx4KIJhoAV ciao, @Sonos my meshed Wi-Fi is not longer your long-lasting issue, which you’re not willing to fix via @CaschysBlog

fairyfeller @cooperian56

Reported 2023-01-18 05:32:34

Anybody out there no of the problem with @Sonos Beam continually disconnecting from TV. Keep reconnecting last about a week then disconnects

Ian Larkin @ianlarkin

Reported 2023-01-16 14:50:25

@RadioFreeTom @Sonos @SIRIUSXM We have Sonos throughout our home. It's fantastic except the connectivity issues. I really wish they'd fix it.

Tom Nichols @RadioFreeTom

Reported 2023-01-16 11:31:45

Hi, @Sonos, are you guys having a problem connecting to @SIRIUSXM ?

Dat Brown Skin Gal🐾🎸🇬🇩🇳🇬🇬🇧 @missdemenor

Reported 2023-01-15 18:23:46

🎶 Mary Hippie, she's Harry's lady Panhandles pennies just to feed Harry's baby She can lie down a story so incredible Man, you wanna help her take the food home and put it on the table🎶 "Harry Hippie" by Bobby Womack on @Sonos https://t.co/IhtPfzSQrp

Dat Brown Skin Gal🐾🎸🇬🇩🇳🇬🇬🇧 @missdemenor

Reported 2023-01-15 17:07:02

Written and originally recorded by John Lennon, but Donny Hathaway version is hands down the BEST! "Jealous Guy" by Donny Hathaway on @Sonos https://t.co/XT6GTnYUXb

SPY.com @SpyDotCom

Reported 2023-01-15 11:10:36

In 2023, smart speakers continue to infiltrate every part of the home, and we see no signs of this trend slowing down. Find the best options we've tested from brands like @Bose, @Sonos & more. 🔊 https://t.co/djukvo1AWx

Jeetu Patel @jpatel41

Reported 2023-01-15 09:25:23

@jimcirincione @Sonos Problem is we have Sound bars which have to be hard wired so the rear speakers work with the TV.

john graham @jograham

Reported 2023-01-15 07:06:37

@tim_mo_tay @jpatel41 @Sonos @meraki if I had a nickel for every spanning tree issue I have seen in my life.. its funny because I moved a couple years ago and my Sonos that always worked great started to flake out. I realized I had multiple amps ethernet connected and they were fighting each other to be the gateway

edgar @edgarrios

Reported 2023-01-14 18:49:21

Forgot to post about my new job on here! It was a hard decision to leave my last one because I loved my team after 3 years, but I was ready to explore a new problem space. I kicked off the new year by joining the team at @Sonos. Excited to be there and feel like a major newb! 😁

Jeetu Patel @jpatel41

Reported 2023-01-14 13:06:26

Has anyone had trouble with a @Sonos system with 27 zones. It keeps bringing down the network and it is definitely isolated to be a Sonos issue. @Sonos your support needs to really get better. This issue is ongoing now for months and you haven’t escalated to engineering.

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