Is SurveyMonkey currently down? Live Status and Outage Reports

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Kanu Asthana @AsthanaKanu

Reported 2022-05-23 10:15:03

@SurveyMonkey Employees with mental conditions frequently have difficulty focusing. Their performance suffers as a result of their lack of attention, and their productivity drops down too. Check out the article on “How managers can promote mental health” https://t.co/mXpogyBtuE

Tyson Gingery @TysonGingery

Reported 2022-05-21 22:57:38

Is @SurveyMonkey still down?

avery | open for readings! @SykoIntuitive

Reported 2022-05-21 21:45:13

I hate having to postpone, but I am willing to do readings tonight but SurveyMonkey (where I did my booking forms and have them) the whole website is down so I cannot access my bookings. If you see this and are expecting a paid reading, please DM me!!

KORE Communication | Strategy | Research @KoreCSR

Reported 2022-05-21 21:35:44

@MsPraxis Looks like the entirety of @SurveyMonkey is down

Dr Lynda Kelly @lyndakelly61

Reported 2022-05-21 20:53:25

@SurveyMonkey is your site down today??

Steven @Steven70897382

Reported 2022-05-20 21:49:47

@SurveyMonkey Gotta be honest...fallons never lets me down..

Alexander Low @alexander_low

Reported 2022-05-16 15:08:45

@SurveyMonkey can you help with a payment issue on refund ?

Sue Sproule @SprouleSue

Reported 2022-05-14 12:33:05

@SurveyMonkey @MomentiveAI my manager and director were the Har***ment problem. 467 unionized women at the Canadian Human Rights Tribunal because the Abuse is tolerated at Air Canada

Aaron @Aaron37386223

Reported 2022-05-14 08:29:33

@SurveyMonkey I did it once. She said the problem was she felt she couldn't criticise me anymore because of my mental health.

Brett Again @TremendousValue

Reported 2022-05-10 11:24:25

@MariusBRNX Per-seat pricing is the dealbreaker for me on SurveyMonkey and Zenforms doesn't fix that problem, unfortunately.

saritachahar @csarita97

Reported 2022-05-10 03:44:25

@redBus_in please fix your survey first. Did this step 5 times. Don't know if you are going to reward me for my patience or for being your customer but it sucks!! @SurveyMonkey @redBus_in https://t.co/7tEHLtVOg0

Daniel CSLSA @DCslsa

Reported 2022-05-09 19:51:49

@Greyhound4458 @ScriptTrooper @CalebPoor @Script****er @JoeIorio24 What is your problem then with Cinemascore and SurveyMonkey, being they the most complete webs of audience data in the world? Oh, I know. They didn't fit in your twisted reality https://t.co/uC1Dt4J57I

Llama.and.Groot @Llama_and_Groot

Reported 2022-05-08 17:44:01

Oh, @SurveyMonkey, same crap as other apps. Blocked me for no reason and can't fix it. I'm out after 1 day. Don't care enough.

world connection @worldconnectio8

Reported 2022-05-07 17:10:05

@gpadini @TeamPelosi @JoeBiden Eight in 10 small business owners expect a recession this year, according to the latest CNBC|SurveyMonkey Small Business Survey. You can ask business owners the real fact is economic suddenly turned down, my son still can’t find job after applying 50 more jobs Application

Bryce Deary @bd2357

Reported 2022-05-04 07:45:34

@SurveyMonkey #TeacherAppreciationWeek #Teachers Teachers often loose access to eMail when contracts end. Can’t get into SM account or see renewal notices so can’t turn it off. Your “support” told us sorry can’t fix it. Working with CC to see if we can block.

kevin collins @voxkev

Reported 2022-05-02 12:45:40

@BeavertonSD the parent survey sent to us this morning at SurveyMonkey is broken/closed.

Josh Sebo @MidWestSebo

Reported 2022-05-02 10:52:17

@DigitalFems @SurveyMonkey Ya, they just tweeted about it. They're working on a fix asap.

Josh Sebo @MidWestSebo

Reported 2022-05-02 10:52:13

@TVrealitysoaps @SurveyMonkey Ya, they just tweeted about it. They're working on a fix asap.

Josh Sebo @MidWestSebo

Reported 2022-05-02 10:52:09

@AngeYsaccis @SurveyMonkey Ya, they just tweeted about it. They're working on a fix asap.

Josh Sebo @MidWestSebo

Reported 2022-05-02 10:52:06

@BrendanBurnsie @SurveyMonkey Ya, they just tweeted about it. They're working on a fix asap.

Josh Sebo @MidWestSebo

Reported 2022-05-02 10:52:04

@leahdocktor @SurveyMonkey Ya, they just tweeted about it. They're working on a fix asap.

Josh Sebo @MidWestSebo

Reported 2022-05-02 10:52:01

@NKOTBCorner @SurveyMonkey Ya, they just tweeted about it. They're working on a fix asap.

Josh Sebo @MidWestSebo

Reported 2022-05-02 10:51:54

@quiubicol @SurveyMonkey Ya, they just tweeted about it. They're working on a fix asap.

Eduardo 🛸 @quiubicol

Reported 2022-05-02 10:47:59

@SurveyMonkey Is the site down?

Leah Docktor @leahdocktor

Reported 2022-05-02 10:46:01

@SurveyMonkey i can’t login to my account and our active survey link is bringing us to a “something went wrong page. is the site down?

Brendan B @BrendanBurnsie

Reported 2022-05-02 10:45:48

@SurveyMonkey question is the platform down currently?!

Eric Smolikowski @esmolikowski

Reported 2022-05-01 11:50:21

@cmuratori @SurveyMonkey @Zendesk In your case, while there are bugs, it doesn't stop the users from inputting their information. So why spend more money to get those issues fixed? What's the added value for this $15B company? Are they going to have more users? Are they going to lose users if they do not fix it?

Eric Smolikowski @esmolikowski

Reported 2022-05-01 11:48:51

@cmuratori @SurveyMonkey @Zendesk I know we quickly blame the person who did the actual work, but often that is not the problem. The problem lies in leadership/business decisions making fixing those issues not a priority.

Peter C. Ndikuwera @pndiku

Reported 2022-04-29 13:05:07

@URAuganda So @URAuganda I notice that when someone with clout such as @NadaAndersen tweets you, you respond immediately. Nada, maybe you can help retweet my issue and I can get a response? P.S. I wish I'd been more scathing with my SurveyMonkey response. Loved yours.

Shreya @shreya3saxena

Reported 2022-04-29 12:53:48

@SurveyMonkey trying to resolve a payment issue for the past 20 days. Do you have the worst customer service or what 🥲

John @vectorjohn

Reported 2022-04-28 17:58:06

@cattttttttttttt @cmuratori @SurveyMonkey @Zendesk This is it exactly. There is incompetence, but also, most of the issues are known about and we know how to fix them. There may even be tickets in our bug tracker. But they only get attention if a major money making feature is broken with no workarounds.

Friend in Deed @FriendInDeed_

Reported 2022-04-28 14:42:10

@SurveyMonkey we have a problem with our account but we can’t seem to contact you and it is an urgent matter. Could you point us in the right direction please?

Charlotte Noble @sav606rebels

Reported 2022-04-26 07:35:27

@lindseysbutter @SurveyMonkey Hi Lindsey, I also have this issue (small local sports club). It really was not made apparent that only 10 responses would be viewable and we dont have budget for a £50 fee just to see answers! What did you end up doing?

Pause Play @PausePlay7

Reported 2022-04-26 03:27:04

@SurveyMonkey We are facing this issue for 2 months now. Unable to upgrade our account. No help from the chat box was provided. We need to extract some files, but the system is not allowing us. https://t.co/8UZscivlH1

The King of Lame @OBoomer77

Reported 2022-04-25 17:47:45

@phil_****muth @elonmusk @Twitter @MomentiveAI @SurveyMonkey @zlurie My biggest issue Phil is what he intends to do with the data.

J Kenneth King @agentultra

Reported 2022-04-22 13:57:01

@AndruC @cmuratori Or browser vendors that ship broken stuff that make it impossible to do better even if you wanted to. I would suspect most developers building the frontend of SurveyMonkey are not also working on Chromium/Gecko/KHTML/Safari etc.

AguDev @AguIsDev

Reported 2022-04-22 13:49:35

@cmuratori @SurveyMonkey I've been having this same problem on youtube as well. https://t.co/JxCAw9sdi1

Brett Again @TremendousValue

Reported 2022-04-22 12:54:37

I've watched SurveyMonkey get worse and worse for 12 years and I'm about ready to jump ship. What's a good alternative? If you say Google Forms I will hunt you down and make you regret your words.

Casey Muratori @cmuratori

Reported 2022-04-22 12:41:13

@hteasley Furthermore, as I mentioned in a different post, SurveyMonkey is also broken in that if you fill out "other" on a multiple choice, it thinks the question isn't answered. So I just ended up not being able to submit the form AT ALL.

Ted Bendixson @TBendixson

Reported 2022-04-22 10:13:14

@roberttoth_ @Jonathan_**** @cmuratori @SurveyMonkey @Zendesk Speaking about it is an attempt at influencing it. However, I doubt many of us really understand the underlying complex causes of the phenomenon. Much of the conversation occurs to me as idle speculation. We know it's a problem but have no idea how to fix it.

mollieandarchie @mollieandarchie

Reported 2022-04-22 09:31:14

@SurveyMonkey @MomentiveAI Netflix problem isn’t code sharing. It’s people byp***ing paying & hacking

Balázs Simplex Óvári @simplex_fx

Reported 2022-04-22 05:13:35

@cmuratori @SurveyMonkey @Zendesk That’s an issue with QA, not with programmers.

rainroar @cattttttttttttt

Reported 2022-04-21 19:34:50

@cmuratori @SurveyMonkey @Zendesk While there is rampant incompetence, I think the biggest factor is: orgs don’t care about fixing bugs. My experience in FAANG has been: “yes we know about every bug, but bonuses are based on number of new features shipped. No time to fix bugs.” There’s no incentive for quality.

Philip Monk @pcmonk

Reported 2022-04-21 18:16:15

@_cartermp @deadalnix @cmuratori @SurveyMonkey @Zendesk If reasonable feature parity between web and mobile is out of reach of a $50B company, that's absolutely an indictment of engineering, especially since it's been this way for years. The point of the thread though is that this isn't a Twitter problem, it's virtually everywhere

Casey Muratori @cmuratori

Reported 2022-04-21 17:03:28

Follow-up to the video of the horribly broken SurveyMonkey widget: when I finally went to submit the form, it refused. In one of the questions I had filled out the "other" box instead of picking an answer. Their software is so buggy, it thinks that means I didn't complete it.

Ghost Meowscles ❤️ @GhostMeowscles2

Reported 2022-04-21 16:48:58

@cmuratori @SurveyMonkey @Zendesk Can you tell me if the steam community servers in Amsterdam are down

Raphael Luba @LubaRaphael

Reported 2022-04-21 16:30:07

@cmuratori @Jonathan_**** @SurveyMonkey @Zendesk How many „But drag & drop on the webz is such a hard problem. You can’t do a better job!“ replies did you get?

Jach @jachy

Reported 2022-04-21 16:22:23

@cmuratori @SurveyMonkey @Zendesk (Something as simple as a notification bell with a counter badge and a panel drop down with a ▲ positioned just so on its top edge is way more annoying to get and keep working that it should be, especially if you're at the mercy of someone's framework.)

Jared Ranere @jaredran

Reported 2022-04-21 14:09:27

12/37 To figure out if Zendesk's acquisition of @SurveyMonkey would generate customer value, we need to break down the job-to-be-done of retaining and upselling customers. What are the steps businesses have to go through to achieve this goal effectively?

jcpolls @jcpolls

Reported 2022-04-19 17:46:20

Willingness to pay for streaming down YoY + more from proprietary research by @MomentiveAI @SurveyMonkey https://t.co/cIjza5q0J4 #Netflix

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