Is Telstra currently down? Live Status and Outage Reports

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Scott Edwards 💉💉💉💉 @SEdwards0108

Reported 2022-09-30 04:47:09

6 hours+ dealing with @Telstra and an NBN issue and they want me, the customer, to carry out more troubleshooting for them.

maddik @maddikuiper

Reported 2022-09-30 04:12:48

@Telstra is there a outage right now? I’m trying to register a sim card and it either won’t load or takes me back to the start page

bone music @BARGH3ST

Reported 2022-09-30 02:32:16

@Telstra as every time i have spoken to someone from telstra on here, i know there is no outages. this is just what its like in scone right now. telstra did work around the scone cup carnival and it's been terrible even since. 5mins down the highway and it's suddenly better

Irina Asanova @IrinaAsanova1

Reported 2022-09-30 02:19:56

@Trisha_is_Back @virgotweet @kateju9 @hughriminton @Lady****2 Yeah, I tried Telstra. It’s how I ended up at Optus in the first place. But the telecommunications industry is flush with players. I don’t think finding one will be a problem!

bone music @BARGH3ST

Reported 2022-09-30 02:19:28

please telstra customer service do not bother responding because the solution is actually fix the network in scone itself, which telstra is seemingly very unwilling to do

Jack Burrows @JackB097

Reported 2022-09-30 01:45:34

@Telstra any news on the national outage in your stores? I upgraded my phone and need a new eSIM. Telstra Ipswich said they were unable to ***ist because there is currently a national system outage with no ETA for when it will be fixed.

Anne O'Rourke @fatiguecity

Reported 2022-09-30 00:23:15

@lbrunsmann @Apple Harvey Norman and JB Hi Fi only keep the cheap stuff. Apple Mac shop closed down. Maybe Telstra or Optus in Shopping Fair.

TassieGamer @TassieGamer

Reported 2022-09-29 23:45:47

@carlyally11 @NBALPSupport Yeah I just did an update on my Telstra TV but the message still is the same, can’t watch due to network restrictions. I have had league p*** in years past and never had this issue.

Kass @10kassey

Reported 2022-09-29 23:38:22

@Telstra is there a current internet/landline outage at 3915?

Blue Harvest Digital @BluHrvstDigital

Reported 2022-09-29 23:17:20

From RaskMediaComAu " Telstra (ASX:TLS) share price down as ACCC questions TPG (ASX:TPG) deal " published 30/9/2022 $TLS $TPG #ACCC https://t.co/i3rFW4sqiq

McKinsey & Company @McKinsey

Reported 2022-09-29 23:00:09

We sat down with Andy Penn, the former CEO of the Australian #telecommunications company @Telstra, to discuss the significant product, structure, and #digital transformations he spearheaded during his tenure. Discover more of his insights here➡https://t.co/AZwP8MtBrI https://t.co/IWVPTdJkcA

Fishmore & Dolittle @FishmoreDolitte

Reported 2022-09-29 22:56:42

@RheenSister The problem is you're with Telstra.

Craggy Pete's Snake Oil Emporium @petesscience

Reported 2022-09-29 22:53:04

@AlboMP Shut Optus down and nationalise Telstra 😉

Luke Lawrie @LukeLawrie

Reported 2022-09-29 22:06:55

I was producing content for Telstra when it decided to shut down its profitable gaming division - because they didn't see video games being a viable strategy moving forward. This was the same day Minecraft was purchased for $2.5B USD.

Jeffrey L. Foster @JeffreyLFoster

Reported 2022-09-29 20:34:20

@tobycmurray @jjwilliamscyber @DrTamaraWatson1 They are a bit difficult to track down online. There are details and Vodafone and Telstra have info on how to setup, Optus might require a call - but the info is scant: Vodafone: https://t.co/ubmgaZsOTM Optus: https://t.co/hF8UBG44p1 Telstra: https://t.co/KOuBBsnRux

Deb Campbell @samsplace9

Reported 2022-09-29 19:30:17

Agree @oz_f and further SELF- regulation has worked out sooo well for @Optus [and watch out @Telstra] right?? Using Heartbreak High as a political weapon lets down its creators and fans https://t.co/5uIkJ1Ld70

John Loadsman @JohnLoadsman

Reported 2022-09-29 19:27:19

Hey @Telstra, down for a ninth day now and neighbours told it’ll be another week. Seriously? https://t.co/BsnayyL0YC

🦈Cyberdok 2020🦈Sharks with Frikken Laser beams🦈 @DokEvilgamer

Reported 2022-09-29 14:46:37

@Telstra And no, the app doesn't get me anywhere. It's exactly the same problem. Nor does resetting the p***word help.

Simone jade @Simonejade10

Reported 2022-09-29 09:14:12

Telstra was down Alllll day. Don't what's up with that. But had the bestest day Swimming, On a Zipline, Rock wall climbing & saw a waterfall under a tunnel. So much fun. 😍🥰 #AdventureTime https://t.co/Ragnz7HTGB

Baz @bazmorganzx

Reported 2022-09-29 07:53:19

What a way to treat ur customers after trying endlessly to fix **** and never getting the help you want or need BAHAH @Telstra on top

Troy Branson @TroyBranson2

Reported 2022-09-29 03:54:39

Well Mr Lee my tablet is down might just need a charge or some work! Will hit a telstra store tomorrow if I can't get it to work! https://t.co/ooJ0h2j53F

Mike Nicholls @Mikenicholls88

Reported 2022-09-29 03:44:20

@jayfeltulabing Telstra, probably most expensive but best mobile coverage & performance IMO - Wife is with Optus and has poor coverage often inc home, I never seem to have an issue except in one dodgy area between Parklea & Pennant Hills

anthony craig @anthony82149035

Reported 2022-09-29 02:41:35

@SBSNews @abcnews @AP @Telstra @Optus @canberratimes @9NewsAUS Were politicians law enforcement agencies part of the data breach problem by their previous laws p***ed by parliament demanding data retention information access for Law enforcement agencies https://t.co/QWxJsQJLYA

Frostyboi100 @frostyboi100

Reported 2022-09-29 00:37:26

@Telstra why is it you guys fix heaps of things in your systems and plans then bring out something called auto-pay that doesn't give you same date as your previous bill then takes it out on the 1st instead if the due date 🤔 #frustrating #aussieteclo

Giraffe Magician @magician_gin

Reported 2022-09-29 00:20:12

@tonyparish @Optus The new customer service retention technique. Ignore them until they go to @Telstra - problem solve

cam | CHECK PINNED 📌 @camisanxious

Reported 2022-09-29 00:10:37

I can't go on break because the website I use to divert my phone is down 😭😭😭 Telstra please I'm ****ing hungry

David Stafford @D_A_Stafford

Reported 2022-09-28 21:50:15

@Telstra Yes, managed to contact billing. Query unresolved but I need to check old bills. Log into web site, go to billing tab, get "There was a problem loading your accounts". Perfect. Telstra's systems running like a Swiss watch. Oh, scratch that. More like Swiss cheese. Full of holes

sherry @sherrywoods567

Reported 2022-09-28 21:38:27

@alexhardyACT @Telstra I had this same issue, however it was fixed perfectly by this tech guy @GRADETOOLZ on Instagram, he's a genius at his job, just message him

Insouciant Samuel - gibberish spoken here 👍🏽 @belungerer

Reported 2022-09-28 21:01:38

@KeepHandsWashed @KoparaFallsKid @otiose94 @myleprachaun Just looked down the road there’s a Telstra van there :( This is not looking good. Talk later 👋

ian_atheist 💉💉💉💉, Long black thanks. @ianinindo1

Reported 2022-09-28 19:06:16

@Petitioner007 @Telstra 🎯 Had an NBN outage recently, had 20 minutes of fruitless & mind-numbing chat on line (using 4G on phone) with someone from a Telstra call centre, eventually gave up and found the solution on YouTube.

Ruth Leahy @Petitioner007

Reported 2022-09-28 18:49:31

@Telstra Don’t bother. Need a clean broom sweep at @Telstra to fix the systemic rot. Hideous service has been the name of the game for decades. I’m only at Telstra now for rural coverage - which isn’t good anyway - & mobile WiFi. Phillipina/os don’t use Telstra. Might improve if they did?

Tony Brown @tonywbrown

Reported 2022-09-28 16:31:22

@Fradicati @howett The main problem in the UK would be the ‘stranded ***ets’ left in the market if a state-backed entity came in. @bt_uk and @virginmedia would need m***ive compensation as per @Telstra in Oz or they would compete very hard against the state player.

Mohsen Solhdoost @DrSolhdoost

Reported 2022-09-28 14:03:03

@Telstra Hey Telstra, help Iranian call their families for free. The Iranian government has shut down the internet for the past two weeks! Canadian operators have already considered this 👇

Joel Hill @krunchymoses

Reported 2022-09-28 09:14:31

@Mismash5 @Telstra You can see exactly how they approach it in this thread! It's quite sad. Their main issue seemed to be making sure it wasn't considered a data leak. Well that's just your definition man. I'm seeing more data than I should be seeing - that's for sure.

Joel Hill @krunchymoses

Reported 2022-09-28 09:13:37

@Mismash5 @Telstra Oh wow. Yeah that sounds like a bit of an overreaction. But it's clearly an issue with Telstra where they thought doing this was a good idea, implemented it and have completely ignored the feedback on it.

Gardener14 @The_Gardener14

Reported 2022-09-28 07:06:58

@ImAussieMate I have a neighbour(s)that tells me he is constantly on the phone to Telstra/NBN at least 6 times p/mth for his copper wire broadband to be fixed.His plan 50Mbps down, he gets at best 8Mbps if he’s lucky! I’ve had 3 outs in 5 years HFC 1985 designed cable.

Pat_Pilcher @pilcher_pat

Reported 2022-09-28 06:19:13

@philliparm1 Poor voda, they inherited some broken call centre systems when they took over telstra clear.. its been a thorn in their side for ages...

The L⭕ng Trader @_LongTrader_

Reported 2022-09-28 05:04:50

@Jml86_ Never understood why ppl went for Optus than Telstra...its a little cheaper, Yes, but Telstra had better coverage. Drove from Sydney to Port Augusta 11 years ago, broke down halfway down the drive and I was the only one using Telstra and with any network.

Kerrie Firth 💛🖤 @KerrieFirth

Reported 2022-09-28 04:57:33

@conf82 @Telstra Thanks Con. Work has been heckers so haven’t had a chance to look into it until now. You’d think @Ticketek_AU would update their website with this critical info but unless my eyes are broken (highly possible, lol), I couldn’t see it.

Nancy Pringle16 @Pringle17Nancy

Reported 2022-09-28 04:09:58

A fantastic result. Moaned about Telstra on here. Husband spent too long on ph on 2 occasions. Problem NOT resolved.Telstra replied "please DM " Txt to/fro Mic****e - problem solved 🥰

Anthony La @Yarravillain

Reported 2022-09-28 03:02:45

@niall_bigscreen @Raf_Epstein Adding to this, I wonder if the issue would be more applicable to banks/phone services/etc. if they’re holding onto your old number because they would use that to verify that you’re you - i.e. Telstra, who would have your old licence number so you can open more services/port/etc.

Mismash @Mismash5

Reported 2022-09-28 02:47:07

@krunchymoses @Telstra My husband's appeared on mine. I am not authorised on his account. Thankfully we have a happy marriage, but if we didn't it could be a very serious issue.

Dani @dani_giuls

Reported 2022-09-28 00:04:11

@1974keg @3AW693 Tossing up whether I find another provider or stick this out. Still don’t know if it’s an Aldi issue or Telstra one! I can’t load web pages on my phone if I’m not on wifi. But Spotify works ok 🤷‍♀️🤷‍♀️

Joel Hill @krunchymoses

Reported 2022-09-27 23:50:06

@Telstra But yeah the onus is totally on me to spend hours fixing your crappy data security policy. I've already tried! Fix your systems. People are getting six figures to manage this. Their problem not mine.

Joel Hill @krunchymoses

Reported 2022-09-27 23:47:45

@Telstra It's a huge security issue. These authorisations are years old and never implied that I could access detailed information of their accounts by an app. It was an authorisation to make changes. Yet you just plonk them into my app. I never asked for that. Your response is 0/10.

Joel Hill @krunchymoses

Reported 2022-09-27 23:45:33

@Telstra BEING AUTHORISED ISN'T THE ISSUE HERE. BEING LINKED IN THE TELSTRA APP IS. I'm done here. You guys don't see the problem (which is the problem) and you've got people paid to do this. I'm not going to do their job for them. Fix your systems.

Joel Hill @krunchymoses

Reported 2022-09-27 23:42:25

@Telstra It's this complete inability to see the issue in a practical sense that has left the issue unresolved despite my efforts to simply give people I've helped in the past some privacy. But yeah I'm thinking data privacy isn't your concern. You're a telco - why should you care?

Joel Hill @krunchymoses

Reported 2022-09-27 23:40:31

@Telstra Yeah. So I can make changes to the account. If I call up and ask. Not to link my accounts in the app where i can simply go and look at their personal details. Years after the authorisation mind you. If you can't see the problem with this then maybe that's the problem.

Joel Hill @krunchymoses

Reported 2022-09-27 23:15:56

@Telstra Yeah I'll happily help you with this at my hourly rate. Otherwise good luck with your journey through the broken my Telstra app that allows people to track accounts they're authorised on in crazy detail - including spend their Telstra plus points.

Joel Hill @krunchymoses

Reported 2022-09-27 23:14:25

@Telstra Why you guys think authorisation to make changes should give full access to all info is why this tweet exists. Utterly terrible data security. I was authorised to make changes, not watch over their lives. Very different. Fix your ****.

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